The UPS Store

4.0
151 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3633 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
614 South 4th St, Philadelphia, PA
19147, United States

Hours

Reviews

4.0
151 reviews
5 stars
109
4 stars
2
3 stars
2
2 stars
4
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is generally friendly and helpful, with many customers praising their professionalism and willingness to assist.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing unexpected charges and high costs for services.

Inconsistency

There are mixed reviews regarding service quality, with some customers experiencing excellent service while others reported rude or unhelpful staff.

Notary Services

Notary services received positive feedback for being efficient and professional, although there were some complaints about specific staff handling.

Access Point Problems

Customers reported issues with the store's Access Point services, including package mismanagement and lack of clarity on policies.
  • DS
    Donald Smith
    Dec 13, 2025
    1.0
    Guy behind the counter tried to charge me $8 for packing my own box and to tape it closed. I will never go to this location again.
  • BW
    Brenda Wilmore
    Oct 22, 2025
    1.0
    I wish I could give this UPS Store 0 stars. Terrible service from start to finish. I brought in a file to be printed — first, they used the wrong type of paper, and then printed the image at the wrong size. What’s worse, I found out that the size in my file was incorrect, but no one said anything at the time of payment. A professional service should catch issues like that or at least inform the customer before proceeding. Instead, I was charged for a product that wasn’t right, and the staff didn’t seem to care. Completely disappointing experience. I won’t be returning.
  • SS
    Sa'Miyah
    Sep 13, 2025
    5.0
    The women working there were extremely helpful and accommodating! I really appreciated it
  • RC
    Rosemary Chapman
    Sep 9, 2025
    5.0
    The courtesy, professionalism and quality of service experienced interacting with the staff was a very pleasant experience.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours for The UPS Store #3633 in Philadelphia?

The UPS Store #3633 is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 10:00 AM to 4:00 PM, and Sundays from 10:00 AM to 3:00 PM.