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The UPS Store

4.5
(401 reviews)

Business Details

7715 Crittenden St, Philadelphia, PA
19118, United States
(215) 242-2800

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4744 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Market Square At Chestnut Hill.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
7715 Crittenden St, Philadelphia, PA
19118, United States

Hours

Reviews

4.5
401 reviews
5 stars
334
4 stars
15
3 stars
4
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers noted quick service and minimal wait times, even during busy periods, contributing to a positive overall experience.

Store Environment

The store was frequently described as clean, organized, and welcoming, enhancing the customer experience.

Mixed Experiences

While most feedback was positive, there were isolated incidents of poor service and issues with package handling that were noted.
  • RD
    Rico Douglas
    1 day ago
    5.0
    Love the customer service. I’m a frequent shipper and have been coming to this location for years. Always consistently satisfied with the temperament and diligence that the staff at this location puts forth.
  • ZG
    Zac Gravelle
    Feb 23, 2026
    1.0
    Horrible experience. Was told a shipment was 584.00 to send after being quoted 130 online. Women behind the counter insisted this was the cheapest and only option. Took my items to the UPS on ridge ave and got it send down ground 3-4 days for 134.00
  • DA
    Darlene Adams
    Feb 11, 2026
    4.0
    Staff were prompt, pleasant and knowledgeable , parking is available, store was clean.
  • EB
    Ed Burns
    Jan 28, 2026
    5.0
    Very cheerful guy with a great attitude helped me this morning. Went above and beyond my expectations. It was busy and he methodically helped out everyone politely and with great respect. Makes a difference interacting with customers in this positive manner. Thank you Sir.
  • DD
    Damira S (Damira'sSharedLove)
    Jan 5, 2026
    5.0
    The most important reason for the rating I gave is because of the helpful costumer service. The customer service representative help me locate my package and helped me take my heavy packages to the door while I wait for my ride, thank you so much!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4744 in Philadelphia offer?

The UPS Store #4744 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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