The UPS Store

3.9
236 reviews
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Business Details

51 N 3rd St, Philadelphia, PA
19106, United States
(215) 629-4992
https://locations.theupsstore.com/pa/philadelphia/51-n-3rd-st
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4242 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Market & Arch Streets On 3rd St.

Details

  • DeliveryNot available

Location

The UPS Store
51 N 3rd St, Philadelphia, PA
19106, United States

Hours

Reviews

3.9
236 reviews
5 stars
164
4 stars
9
3 stars
2
2 stars
7
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Mya for her exceptional service.

Efficiency

Most reviews noted quick service and minimal wait times, with many customers appreciating the fast processing of their packages.

Inconsistency

Some customers reported negative experiences with rude staff and poor service, indicating inconsistency in customer interactions.

Store Hours

Several customers expressed frustration with the store's inconsistent opening hours, leading to inconvenience.

Professionalism

While many staff members were commended for their professionalism, a few reviews highlighted instances of unprofessional behavior from certain employees.
  • AB
    Abby Bennis
    3 days ago
    5.0
    Maya and Maya were extremely friendly and helpful during my visit. They were very attentive and I was in and out very quickly. The entire staff at this location are very personable and knowledgeable :)
  • AC
    Amanda Connor
    5 days ago
    5.0
    So helpful! I return and ship items weekly and the staff is always so friendly and helps me immensely. Great team!
  • EP
    Evette P.
    Nov 13, 2025
    5.0
    The team at the UPS Store on N. 3rd St in Old City is exceptional. They’re quick, organized, welcoming, and handle both complex projects and simple drop-offs with ease. Every staff member is knowledgeable, patient, and kind. Maya went above and beyond to help me today, further proving how great this location is. It’s always a pleasure to visit, and their service is consistently outstanding.
  • AG
    A G
    Nov 6, 2025
    5.0
    The staff at the UPS store on N. 3rd St in Old City consistently provide excellent service. They are fast, organized, and acknowledge customers quickly. Even when they’re handling something more complex, they stay aware of the line and efficiently direct simple drop-offs to keep things moving smoothly. The team are knowledgeable, kind, and extremely patient — always great to deal with. There’s usually parking outside for a couple of minutes too, which makes this location incredibly convenient.
  • ZR
    Zach Rothenberg
    Oct 30, 2025
    5.0
    I use this store for dropping off prepaid boxes with labels, and im here probably 4x a week. The employees are incredibly friendly and accommodating. Its not the biggest store but they really do a great job here
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4242 in Philadelphia offer?

The UPS Store #4242 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.