The UPS Store

4.5
358 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6717 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Conveniently Located At The Intersection Of 3rd Street & W Girard Avenue.

Location

The UPS Store
1201 N 3rd St, Philadelphia, PA
19122, United States

Hours

Reviews

4.5
358 reviews
5 stars
299
4 stars
11
3 stars
5
2 stars
7
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and attentive, with many customers highlighting specific employees for their exceptional service.

Efficiency

Customers appreciate the quick service and minimal wait times, noting that the lines move quickly and their needs are addressed promptly.

Pricing Issues

Several reviews mention concerns about hidden fees and pricing discrepancies, particularly regarding package holds and printing services.

Inconsistency

While many customers report positive experiences, some express frustration with inconsistent service quality, citing instances of rudeness or lack of assistance from certain employees.

Cleanliness and Atmosphere

The store is often described as clean and welcoming, contributing to a pleasant customer experience.
  • JW
    Jane Whittaker
    Dec 18, 2025
    5.0
    The staff are kind and patient and knowledgeable every time I go. Highly recommend this place.
  • DG
    Denise Green
    Dec 18, 2025
    5.0
    Everyone at this facility is so very helpful. Knowledgeable of the products. Definitely hands-on with their customers. I come here often and there is never a problem with waiting and being waited on. More people that work with the public should be as mindful of others As this Facility!
  • MS
    Mariia Suprun
    Dec 7, 2025
    5.0
    Employees are super nice and patient! Thank you so much for your service :) *UPDATED This UPS Store is the best!!! Thank you!!!! Always a great experience!!!
  • MS
    Momaid cleaning Services
    Dec 6, 2025
    5.0
    The girls were excellent, very attentive and helpful with everything. Great customer service, clean, and a pleasant atmosphere. Everyone working with a smile. Thank you!
  • AC
    Anthony Carmona
    Dec 5, 2025
    1.0
    BEWARE of price gouging at this location. I had a package delivered to this location as a hold. When I called 2 separate times before going there to confirm they had my package I was informed that they charge a $15 hold fee even though no where online was this mentioned. Then when I got there they said the fee would be $30 due to the package size but could not provide any written details or chart of what constitutes a $15 package vs a $30 package. The manager on shift stated they are a franchise so they can make up their own pricing. I guess I will have to open a dispute with my card to get their pricing policy. Shame on UPS.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6717 in Philadelphia offer?

The UPS Store #6717 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #6717 located?

It is located at 1201 N 3rd St, Philadelphia, PA 19122, at the intersection of 3rd Street and W Girard Avenue.