Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2473 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Adjacent To University Of Pennsylvania Campus At 38th And Walnut.
Details
- DeliveryNot available
Location
Hours
Reviews
2.8
239 reviews
5 stars
97
4 stars
10
3 stars
4
2 stars
9
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Efficiency
Many customers appreciate the quick service and minimal wait times, although some report slow service and inefficiency during busy periods.
Store Cleanliness
The store is generally described as clean and well-managed, contributing positively to the customer experience.
Policy Issues
Customers express frustration with unclear policies regarding package pickups and returns, leading to confusion and dissatisfaction.
Staff Attitude
There are significant concerns about staff attitudes, with some employees being described as dismissive or unhelpful, impacting overall customer satisfaction.
- ADAngela Doward4 days ago5.0The worker was very professional and proficient
- GBGong BotaoSep 19, 20255.0A good official UPS store support all the general request for shipping. I did a shippement for bose earbuds replacement here today and it was handled 👍.
- HKHanbit KwonSep 1, 20255.0Somehow my review has been removed again. As previously reviewed: a convenient, clean, and well-managed UPS Store location. I’ve been coming here for 11 years without any issues, and the staff has consistently been efficient, helpful, and service-oriented.
- JJJenny Nguyen (Jenny.Puff)Aug 31, 20251.0I missed a package, had my fiance pick it up for me while i was at work. I gave him my physical id, and they said i had to physically be there. We share the same address, so whats the issue? I had the proof of everything! Email, tracking number. This is such an inconvenience!
- CBChris BAug 15, 20255.0The guy with the afro and glasses (I forget his name) was awesome. Kind, professional and super helpful.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2473 in Philadelphia offer?
The UPS Store #2473 offers shipping, packing, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store #2473?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM. Holiday hours may vary.
Is The UPS Store #2473 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Where is The UPS Store #2473 located?
It is located at 3720 Spruce St, Philadelphia, PA 19104, adjacent to the University of Pennsylvania campus at 38th and Walnut.
What payment methods are accepted at The UPS Store #2473?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I use mailbox services at The UPS Store #2473?
Yes, mailbox rentals and mailbox services are available at this location.
Are there any nearby food options close to The UPS Store #2473?
Yes, nearby food options include El Taco for tacos, Five Guys for American fast food, Just Salad for salads, and Beijing Restaurant for Chinese cuisine, perfect for grabbing a meal before or after your visit.
What nearby campus facilities are close to The UPS Store #2473?
The store is adjacent to the University of Pennsylvania and near campus buildings like Stouffer College House, Platt Student Performing Arts House, Penn Residential, and Penn Infant Language Center, making it convenient for students and staff.
Is there a nearby shredding service if I need additional document destruction?
Yes, Shred Nations is a nearby professional shredding service, complementing The UPS Store's document shredding offerings.
How can I contact The UPS Store #2473 for inquiries?
You can call them at +1 215-222-2840 or email store2473@theupsstore.com for any questions or service details.