Brand Certified
The UPS Store
3.0(267 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
3720 Spruce St, Philadelphia, PA
19104, United States
Certified by The UPS Store • Mar 01, 2026
(215) 222-2840
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/pa/philadelphia/3720-spruce-st
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2473 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Adjacent To University Of Pennsylvania Campus At 38th And Walnut.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.0
267 reviews
5 stars
124
4 stars
10
3 stars4
2 stars
9
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like George, Micah, and Ahmad.
Mixed Experiences
While many reviews highlighted excellent service, there were also significant complaints about rude staff and poor customer service experiences.
Efficiency
Customers appreciated the quick service and efficiency at this location, often noting minimal wait times.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive customer experience.
Policy Issues
Several reviews pointed out frustrations with store policies, particularly regarding returns and printing services, leading to customer dissatisfaction.
- BTBobby TsunamiFeb 11, 20265.0Simone was very helpful & did a excellent job with her top tier customer service. I needed her help & she was patient with me & got the job done. Thank You
- AKAustin KingFeb 9, 20265.0Had a very smooth and pleasant experience! Micah was especially helpful and patient with me in providing the options available and helping me decide which boxes/packing material was best for my items.
- ASAndrew SlackFeb 6, 20265.0George W is seriously the best. He’s personable and warm. I get intimidated by going to a place to mail anything and he just makes it so easy and I appreciate his kindness and accessibility and he is a rare employee at any place and he makes me want to use UPS.
- CACurtina ArbeeFeb 4, 20261.0The customer service is horrible! Usually great but the last 2x's awful! Returned on a gift card that was a situation but corporate fixed it and today that salesman didn't feel like working cause I'm asking him a question I don't know what question he answered I ended up walking out! I better have my refund on my credit card I am not going through the nonsense again!
- BJBob JaegerJan 31, 20265.0The staff at this store is fantastic! George helped me this week, and he is always thoughtful, helpful and expert. First rate!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2473 in Philadelphia offer?
The UPS Store #2473 offers shipping, packing, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store #2473?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM. Holiday hours may vary.
Is The UPS Store #2473 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Where is The UPS Store #2473 located?
It is located at 3720 Spruce St, Philadelphia, PA 19104, adjacent to the University of Pennsylvania campus at 38th and Walnut.
What payment methods are accepted at The UPS Store #2473?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I use mailbox services at The UPS Store #2473?
Yes, mailbox rentals and mailbox services are available at this location.
Are there any nearby food options close to The UPS Store #2473?
Yes, nearby food options include El Taco for tacos, Five Guys for American fast food, Just Salad for salads, and Beijing Restaurant for Chinese cuisine, perfect for grabbing a meal before or after your visit.
What nearby campus facilities are close to The UPS Store #2473?
The store is adjacent to the University of Pennsylvania and near campus buildings like Stouffer College House, Platt Student Performing Arts House, Penn Residential, and Penn Infant Language Center, making it convenient for students and staff.
Is there a nearby shredding service if I need additional document destruction?
Yes, Shred Nations is a nearby professional shredding service, complementing The UPS Store's document shredding offerings.
How can I contact The UPS Store #2473 for inquiries?
You can call them at +1 215-222-2840 or email store2473@theupsstore.com for any questions or service details.
Brand Certified Facts from The UPS Store
The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: