The UPS Store

2.9
252 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2473 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Adjacent To University Of Pennsylvania Campus At 38th And Walnut.

Details

  • DeliveryNot available

Location

The UPS Store
3720 Spruce St, Philadelphia, PA
19104, United States

Hours

Reviews

2.9
252 reviews
5 stars
109
4 stars
10
3 stars
4
2 stars
9
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Ahmad and Nate for their exceptional service.

Inconsistency

There were mixed reviews regarding staff behavior, with some customers reporting rude or unhelpful interactions, particularly with certain employees.

Convenience

The location is noted for its convenience and quick service, making it a preferred choice for many customers despite some negative experiences.

Operational Issues

Several reviews highlighted issues with store policies and procedures, particularly regarding package handling and customer identification requirements.
  • NC
    Nakia Charleston
    4 days ago
    5.0
    Very helpful with my international return
  • TD
    Timothy DeLuise
    Dec 29, 2025
    1.0
    Their printer is useless - can’t read files off a simple USB drive. Go somewhere else if you need to print documents.
  • MB
    Michael Brody
    Dec 24, 2025
    5.0
    This team is amazing. Been a customer with a box for maybe 9 or 10 years. Brittany and Michael holding it down like real MVPs.
  • CM
    Cheryl Malloy
    Dec 20, 2025
    5.0
    My husband and I would like to give out kudos to Mike and Brittany for their customer service and also for their patients especially with senior citizens who sometimes get a little confused. Ever since I've been coming to this post office at 3720 Spruce Street they have been so nice and so patient with with their customers kudos to Mike and Brittany for their excellent customer service.
  • JK
    Josh Karpatkin
    Dec 19, 2025
    5.0
    Great experience at front desk yesterday mailing packages. Employees were friendly, professional, and efficient.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2473 in Philadelphia offer?

The UPS Store #2473 offers shipping, packing, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.