The UPS Store

4.8
215 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7429 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
120 S 21st St, Philadelphia, PA
19103, United States

Hours

Reviews

4.8
215 reviews
5 stars
200
4 stars
1
3 stars
1
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Monica and Tanisha, for their friendliness, helpfulness, and efficiency.

Efficiency

Many reviews highlighted the quick service provided by the team, with several customers noting fast processing times for shipping and notarization.

Professionalism

The staff demonstrated a high level of professionalism, with multiple customers mentioning their patience and thoroughness in assisting with various needs.

Positive Atmosphere

The store was described as welcoming and pleasant, with staff creating a friendly environment that made customers feel valued.

Expertise

Monica and Tanisha were frequently recognized for their knowledge and ability to assist with complex tasks, ensuring a smooth experience for customers.
  • GW
    Gabriella Ward
    1 day ago
    5.0
    I visit a lot of different UPS locations in the city and the people that work at this location are by far the most friendly and helpful! This morning, I was helped by Monica. She explained my shipping options, timings, and costs. She was quick without rushing, which was helpful because I was running behind with my morning. I am grateful for Monica’s help and positive attitude!
  • TC
    Terence M. Cesarine
    2 days ago
    5.0
    Monica is the best. This is my home UPS store and she always goes above and beyond to make sure I’m completely taken care of! Can’t say enough good things about her!!
  • MS
    Miriam Steinberg-Egeth
    Dec 3, 2025
    5.0
    Tanisha and Eric went above and beyond to help me with an enormous mailing at closing time right before a holiday weekend. They were so kind and helpful both to me and to everyone else who entered the store while I was there. I am so grateful to them!
  • AK
    Andrew Katznelson
    Nov 24, 2025
    5.0
    Monica helped me quote and package an expensive electronic device and made sure it was insured. I had already looked online and was unsure of my options. She made everything super easy and was very kind, great way to start my day!
  • JM
    Jessica M
    Nov 21, 2025
    5.0
    Grateful for this UPS store. It’s organized, friendly and right at 21st and Walnut. UPS shipping, Amazon returns, printing. Thanks to Monica for keeping things moving, it’s always great working with Monica and I know that the important things will be taken care of.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What types of services does The UPS Store #7429 in Philadelphia offer?

The UPS Store #7429 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.