Staples

4.2
331 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Philadelphia, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1500 Chestnut Street Suite 2, Philadelphia, PA
19102, United States

Hours

Reviews

4.2
331 reviews
5 stars
210
4 stars
52
3 stars
19
2 stars
9
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly in the print department.

Mixed Experiences

While some customers had excellent experiences, others reported rude behavior from certain employees and inconsistent service.

Product Availability

Customers appreciated the variety of products available, but some noted issues with stock discrepancies between online listings and in-store availability.

Store Cleanliness

Several reviews mentioned cleanliness and organization of the store, although there were complaints about unpleasant odors.

Positive Print Services

The print services received high marks for quality and efficiency, with specific employees being highlighted for their exceptional service.
  • JA
    Joe Alicata
    Nov 16, 2025
    1.0
    Even though I paid $20 extra to have my print order ready by noon, it wasn't ready by 3:15. Never mind it took 8 mins for someone to answer the phone only to tell me they couldn't answer my question. That wasn't easy.
  • VG
    Vanilla Goodness
    Nov 8, 2025
    5.0
    This is the place to go for everything office. We use this Staples for copies and to purchase frames. The customer service here is outstanding. And that is the reason we go here. I highly recommend this Staples location.
  • JJ
    Jared
    Oct 30, 2025
    4.0
    Shocked afta all this time this place is still open. U have to remember it’s a center city location nd dey sell office supplies & print cartridges. I just went in for Skullcandy wireless earbuds. Good product and good service at the counter
  • DJ
    Dnto Jarz
    Oct 27, 2025
    1.0
    I had a bad experience with an employee who treated me rudely and without empathy. I didn’t like his attitude. I appreciate Xavier, who apologized for the bad moment and treated me kindly and respectfully.
  • SB
    Sarah Bellamy
    Oct 23, 2025
    5.0
    If you go to the Center City Staples and need something printed, go see Bee! Bee helped us get all of our wedding signs, table numbers and seating charts printed. And with the best, most positive attitude. During an already stressful time, Bee was a shining light and a problem solver with a calming energy! Best customer service I’ve ever had!!

Frequently Asked Questions About Staples

What services does Staples in Philadelphia offer?

Staples provides printing, shipping, technology, travel, and recycling services, along with essential products for working and learning.

What are the store hours for Staples in Philadelphia?

Staples is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.