With a focus on the community of small businesses and consumers, Staples in Philadelphia, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers praised the helpfulness and friendliness of the staff, particularly in the print center, while some reported negative experiences with specific employees.
Product Availability
Customers frequently noted that the store is well-stocked and has a wide range of products, making it a reliable choice for office supplies.
Mixed Experiences
While many reviews highlighted excellent service and support, there were also complaints about poor customer service and issues with returns and shipping.
Store Environment
The store was described as clean and organized, contributing to a pleasant shopping experience.
JG
joseph grinkewicz
Feb 14, 2026
5.0
The sales associate was very, helpful, knowledgeable, professional and courteous.
JK
Jennifer Kizer
Feb 11, 2026
1.0
I did not care for the interaction with the first associate. She talked so fast that I couldn't understand and her attitude was not best. However, the second associate-younger female associate was very helpful
JG
John Grogan
Feb 1, 2026
1.0
DO NOT GO HERE...you wont get any help...the employees in the print and ship department are ignorant and dont wanna help you. Guess they want to go to work and not have to actually work for a pay check!
RS
Rachel Street
Jan 23, 2026
5.0
I went in to get a box of copy paper but I have a back injury so I couldn’t carry it. An employee offered help - his name was Chad- and helped me bring it to the front and check out. When he realized the discount didn’t apply because I had to spend a certain amount, he suggested another paper, carried that one back and brought the new one, and then helped me carry it out to my car !! (It was really heavy!) Not often you get someone so helpful and friendly. Thanks, Chad!
RO
Rose Orr
Jan 13, 2026
1.0
Do not go here to ship via UPS! They advertise that they come and pick up everyday, however each time I would send a package via ups drop off there it would take forever to even show up as picked up. I finally called and the worker admitted that they not only don't come on the weekends but they skip days during the week ALL THE TIME. Such a waste, you're far better off going to CVS.