Staples

4.3
292 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Philadelphia, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1300 S. Columbus Blvd. STE 1, Philadelphia, PA
19147, United States

Hours

Reviews

4.3
292 reviews
5 stars
207
4 stars
40
3 stars
7
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly in the print center, with several employees being highlighted for going above and beyond.

Product Availability

Customers frequently noted that the store is well-stocked and has a wide variety of products, making it a reliable destination for office supplies and printing needs.

Mixed Experiences

While many reviews were positive, there were also complaints about poor customer service from specific employees and issues with order fulfillment, indicating inconsistency in service quality.

Convenience

Customers appreciated the ease of finding items and the quick service, especially for urgent printing and tech support needs.

Store Environment

The store was described as clean, organized, and accessible, contributing to a pleasant shopping experience.
  • MH
    Michael Hyde
    2 days ago
    4.0
    Went here to drop off some ink cartridges for recycle. Process was easy enough- just go to the cashier and drop them off. It’s free to do so. I believe many if not all of their locations in Philadelphia provide this service although I’d call in advance to confirm. Whilst donating the cartridges, the cashier asked if I wanted to join the rewards club. I said I didn’t want to as it was a one time event and then proceeded to understand why I didn’t want to sign up. Each answer I gave was met with another question. Not sure if the staff get a commission or perk for signing up guests but I didn’t appreciate the interrogation. Otherwise a pleasant experience!
  • AH
    Alex H
    Nov 15, 2025
    1.0
    My brother bought a gaming chair only to find out later that it couldn’t recline, something they never bothered to explain before taking his money. On top of that, they charge $20 for assembly and won’t compensate you even if you return the chair fully put together. The manager offered zero support and didn’t seem to care about customer satisfaction.
  • YA
    Yani A
    Nov 15, 2025
    1.0
    Be careful purchasing a gaming chair from this store. They sold me a chair that doesn’t recline and never mentioned it upfront. They also charge a $20 assembly fee, and even if you bring the chair back already assembled, they refuse to refund it. It makes no sense and feels like they’re just trying to squeeze extra money out of you. The manager didn’t seem interested in helping or fixing the issue at all.
  • SG
    Seamus Gleason
    Sep 22, 2025
    5.0
    Got multiple posters printed and got help from Jason. Super nice guy, very helpful
  • SH
    Sophie Hunter
    Sep 20, 2025
    5.0
    I went to Staples on my way to the office to pick some things I needed as I was getting ready for an audit. The trip was quick and they had what I needed.

Frequently Asked Questions About Staples

What are the store hours for Staples in Philadelphia, PA?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples in Philadelphia offer?

Staples provides printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, and Amazon Pickup.