Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Philadelphia, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.1
437 reviews
5 stars
161
4 stars
58
3 stars
31
2 stars
23
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and lacking professionalism.
Staffing Issues
Customers frequently noted inadequate staffing, leading to long wait times and inefficient service.
Management Problems
Many reviews pointed to poor management practices, including lack of organization and failure to address customer complaints.
Store Condition
Several customers mentioned the store's cleanliness and organization issues, indicating a need for improvement.
Mixed Experiences
While some customers reported positive interactions with individual staff members, these were overshadowed by the overall negative feedback.
- SJSarah JoJan 3, 20261.0I came to pick up my order, which was already marked **“Ready for Pickup.” The pickup itself should have been very quick. However, there was only one employee working, and the pace was unbelievably slow. I drove 13 minutes to get here, and I have now been standing and waiting for over 20 minutes. While waiting, at least six more customers lined up behind me. The situation just kept getting worse. Two customers ahead of me didn’t have their order numbers. Instead of asking them to step aside and helping customers who were prepared, the employee continued to process everything in order with no flexibility at all. There was no attempt to manage the line efficiently or move things along. This was extremely frustrating and a poor pickup experience. A simple order pickup should not take this long. Better staffing or basic line management would make a huge difference.
- LLLeaDec 30, 20251.0First and last time I go to that Staples on the Blvd- Northeast Towers. Went to send a package to Amazon. Went on a Tuesday at 4:30 & it's empty with just a few workers in sight, (very dim lighting). The 1 worker didn't have a clue on what to do and the girl that did know was so ignorant & annoyed! Going to leave but the automatic doors aren't working, I had to slide it open. That whole Staples needs to be renovated from the inside and right down to the people.
- BSBLANK SPACENov 20, 20253.0Christine was the only one running around working and helping everyone and she was be able to help me print out my manual book. She deserve a higher position leave it up to me. The short Spanish looking one she was lazy and didn’t want to do her job the older lady told her I was standing there she look at me and turn around and started chit chatting. That position should be for someone else if you don’t want to work. It should be for someone that deserve it. She should be fired.There was a line of people and she stand there on her phone. Staple need to reevaluate, why are you paying an employee just for her to stand around.
- PCPriscila CastilloOct 18, 20251.0Horrible service, horrible management, horrible place
- JJJamesOct 6, 20251.05 people working in area,only 2 at register,no one helping with people at printers. Only needed to print a 3x5 label for packages n everything came out 8x10. There 20 min,no hope n 10 in printing useless papers
Frequently Asked Questions About Staples
What services does Staples in Philadelphia offer?
Staples offers printing, shipping, technology, travel, recycling, direct mail, design services, passport photos, and Amazon Pickup services.
What are Staples Philadelphia's store hours?
The store is open Monday to Friday from 9 AM to 8 PM, Saturday 9 AM to 7 PM, and Sunday 10 AM to 6 PM.
What types of products can I buy at Staples on Roosevelt Blvd?
You can buy a variety of products including laptops, desktops, printers, office supplies, office furniture, cleaning supplies, and more from brands like Dell, HP, Apple, and Canon.
Does Staples offer options for delivery and pickup?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at Staples Philadelphia?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Where is Staples located in Philadelphia?
Staples is located at 4640 Roosevelt Blvd, Philadelphia, PA 19124, at Roosevelt Blvd at Adams Ave.
Are there convenient ATMs near Staples for banking needs?
Yes, there are Wells Fargo ATM and Capital One ATM located nearby for your banking convenience.
What nearby places offer food options near Staples?
Nearby food options include Subway, Panda Express, and Rocco's Italian Sausage, which you can visit before or after your Staples trip.
Are there any nearby places to get your photo developed or pharmacy services?
Yes, Walmart Photo Center offers event photography services and Walmart Pharmacy provides pharmacy and vitamin supplements nearby.
Which nearby retailers or service providers might be useful during a visit to Staples?
Neighboring places such as The Home Depot for hardware needs, Jackson Hewitt Tax Service for tax advising, and Dollar Tree for discount shopping are nearby and might be helpful.