FedEx Ship Center

3.1
828 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Philadelphia, PA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
3600 Grays Ferry Ave, Philadelphia, PA
19146, United States

Hours

Reviews

3.1
828 reviews
5 stars
324
4 stars
87
3 stars
73
2 stars
37
1 star
307

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about failed delivery attempts, packages marked as undeliverable without attempts made, and packages delivered to incorrect addresses.

Efficiency

Customers noted slow service and long wait times at the location, with some expressing frustration over inadequate staffing during busy periods.

Positive Staff Interactions

Despite negative experiences, several reviews highlight friendly and efficient employees who provided good service.

Overall Dissatisfaction

A significant number of reviews express overall dissatisfaction with FedEx's service, recommending alternatives like UPS or USPS.
  • JR
    Joseph Riordon
    2 days ago
    5.0
    Staff was very helpful, looked for my shipment on the warehouse, and carried it out to my car for me.
  • JJ
    Jiveturkey600
    Nov 17, 2025
    5.0
    Very Nice young lady was in there. I forgot her name. 🤦🏿
  • LT
    L T
    Nov 13, 2025
    1.0
    Maybe rush hour isn't the best time to deploy 100 delivery trucks at once
  • KK
    Kareem
    Oct 25, 2025
    5.0
    Excellent customer service. Was in and out with in 5 minutes
  • KK
    KBeez
    Oct 12, 2025
    1.0
    Packaged was suppose to arrive today Now its delayed until tomorrow which is a holiday The holiday schedule says delayed service I'm sure the delivery date will change again tomorrow This is the 1st time I've had an issue with a FedEx delivery

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Philadelphia offer?

FedEx Ship Center in Philadelphia provides packing supplies, boxes, and various FedEx shipping services including expedited, standard, economy, ground, international, and freight shipping.

What are the operating hours of FedEx Ship Center in Philadelphia?

The FedEx Ship Center is open Monday through Friday from 8:30 AM to 7:30 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.