FedEx Office Print & Ship Center

Reviews

• HR

  Hannah Rollings

  Nov 13, 2025
  1.0
  There customer service feature is NOT helpful. I've been trying to get a pkg for 4 days now & u still do not have it. Use UPS.
• SM

  S M

  Sep 26, 2025
  5.0
  This review is long overdue, but the effort the team at this FedEx Print location put in for our recent event cannot go unnoticed. They truly saved the day! We had a large, urgent, bulk order of Event Program Brochures and large posters of assorted sizes that needed to be managed remotely from New York, with the final delivery going to a venue in Philadelphia. This situation is usually a recipe for stress, but this team made the entire process seamless from start to finish. Their communication was phenomenal. They kept me updated every step of the way, offering solutions like the $20 shipping option just in case we couldn't arrange pickup. When we got down to the wire and had last-minute asks and changes, they handled everything with grace and professionalism. They managed to take what was an extremely high-stakes, time-sensitive request and make it feel as stress-free as possible. A huge, special shout-out to Tina for her exceptional dedication and attention to detail, and also to Nicole for her interaction and support. While I caught these two names, it's clear the whole team operates at an incredibly high standard. Thank you for ensuring our event materials were perfect and ready exactly when we needed them. We will absolutely be using this location for our future needs in Philly!
• JR

  Jon Rice

  Jul 26, 2025
  5.0
  My review is specifically toward the staff member Nicole at this location. She was incredibly prompt, polite, and helpful with getting me squared away with my mail. Especially that she is working on a Saturday into the afternoon and maintained a positive attitude, that is something that shouldn’t be overlooked. I am very grateful for her work! UPDATE: visited this location yesterday and was promptly and kindly helped by staff member Oniqueka. She gave very clear instructions, repeated them patiently, and also displayed a positive attitude throughout. Thankful for her work and greatly appreciating the professionalism of the staff I encounter here!
• YB

  Yoon Baek

  Jul 7, 2025
  1.0
  I was shipping my instrument here and requested their packing service. From the start, the staff looked like they didn’t want to help. They told me they didn’t have a proper box for my guitar, so I asked, “So what should I do then?” They then went in and brought out a golf club box, which is way bigger than a standard guitar box, but I accepted it because I didn’t want to deal with finding another place. At least, I expected them to pack it properly. When I opened the box today, I found no bubble wrap, no packing peanuts, not even basic honeycomb cushioning. Just three sheets of paper loosely thrown in around the case and nothing to support the guitar neck. Who calls this packing? Seriously. All I asked for was to fill the box with packing peanuts to keep my instrument safe, and they couldn’t even bother to do that.
• RC

  Rhythm Chandak

  Jun 10, 2025
  1.0
  I was sending my passport for Swiss Visa and was gonna collect it from there. And they were all sweet when I was sending it. And i had held it there for collection as suggested by the lady there. When I went to collect it, they were not releasing my passport even after producing all the documents. She was asking for my passport, and that’s exactly what I was there for. The manager kept on yelling at me and denied to help completely. Dont use their Service at all for passport and visa things. This is the second time I faced this issue.

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