The UPS Store

4.1
94 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5325 in Norristown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northtowne Plaza Germantown Pike @ 202.

Details

  • DeliveryNot available

Location

The UPS Store
34 East Germantown Pike, Norristown, PA
19401, United States

Hours

Reviews

4.1
94 reviews
5 stars
67
4 stars
5
3 stars
2
2 stars
2
1 star
18
  • JG
    Joann Green
    2 days ago
    3.0
    I've shipped things from this store multiple times and service is always great. This time service was good but the owner reprimanded an employee in front of customers and made things uncomfortable. Even slapped his hand down on a box in frustration. The employee was polite and genuine and asked for help from Jayden and even Jayden seemed annoyed with this employee. I felt bad for the kid. You can tell he was trying hard to complete his tasks, but perhaps he just needs a bit more training, not to be humiliated/yelled at by the owner in front of customers.
  • AC
    Amy C
    Dec 30, 2025
    1.0
    Dropped off multiple prepaid UPS packages here, but tracking consistently shows “Label Created” for 3–4 days after drop-off. This causes serious issues for senders, as it appears the package was never shipped even though it was already handed to UPS. I understand delays can happen, but repeated lack of initial scans is unacceptable and creates unnecessary stress with customers. If this location cannot scan packages promptly, that should be communicated clearly. Very disappointed with the lack of accountability.
  • MT
    M T
    Dec 6, 2025
    5.0
    Exceptional 5 out of 5 star service at the UPS in East Norriton, next to the T Mobile store and GameStop. The UPS team of Jayden and Erika were amazing, attentive, kindhearted and helpful. During a very busy weekend before the holidays, Jayden helped us notarize several lengthy documents and Erika managed a very busy store, making sure everything was triaged appropriately, all the packages were accounted for, all the documents were printed and each customer was happy with their service at UPS. Erika and Jayden are friendly and personable, and help their customers save money too. Overall, thanks to the UPS team, we had an exceptional customer experience during the holiday season.
  • TS
    Tina Satterwhite
    Oct 22, 2025
    5.0
    I always receive great customer service at this location.
  • AF
    Alia Fairfax
    Aug 24, 2025
    5.0
    Always do a good job with my flyers

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Norristown?

The UPS Store in Norristown is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.