United States Postal Service

4.7
15 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 31 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
31 E Main St, New Kingstown, PA
17072, United States

Hours

Reviews

4.7
15 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
0
1 star
1
  • SP
    Scott P.
    Oct 2, 2019
    1.0
    Worst customer service I have ever experienced! A little background. We live just over the line in a different zip code, but this office is less than a mile from our house and very convenient. As a result the labels on the packages we ship shows our home zipcode. This apparently does not sit well with the workers at this office because they claim that they don't get credit for these shipments. Rather, they claim, the office located in our home zipcode does. Everytime we bring packages in, they tell us that we could just call for a pick up instead. Of course that means that our home zipcode post office would then make the pickup. They also don't seem to mention this to anyone else that is dropping off packages. They then try to tell us that there is some complicated way that we can go in and change the shipping post office to reflect their zipcode instead. Guess that it would then be ok to drop packages off at their office. All of this would not be bad if it happened once as a way of letting us know our options, but when the same individual says it everytime we drop off packages (2 to 3 times a week), it gets rather annoying . I have always thought that the post office was a part of the Federal government and therefore served the people of the entire nation, not just a single zipcode. Guess that I was wrong. As a note, the single star is only because the system wouldn't let me give zero.
  • AB
    Ann Bates
    Feb 22, 2017
    5.0
    Very friendly and helpful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.