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Staples

4.2
(157 reviews)

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in New Kensington, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
100 Tarentum Bridge Road STE 7, New Kensington, PA
15068, United States

Hours

Reviews

4.2
157 reviews
5 stars
104
4 stars
22
3 stars
8
2 stars
7
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported unpleasant experiences and rudeness from employees.

Product Availability

Customers appreciated the variety of products available, particularly for office supplies and technology, but some expressed frustration over inconsistent stock and pricing.

Store Environment

The store is generally described as clean and well-organized, contributing to a positive shopping experience.

Service Efficiency

There are complaints about long wait times for services like printing and copying, with some customers feeling that staff were not adequately available to assist.
  • KC
    Kurt Claypoole
    Feb 23, 2026
    5.0
    The staff here is awesome. Super helpful and friendly. Big shout out to Debbie and Stephen. Especially Deb, she treats customers so great, and she's a hoot to chat with. Give her a raise!
  • MM
    Marilee Marcantonio
    Feb 21, 2026
    5.0
    Helpful friendly associates.
  • MF
    Michelle Fabry
    Feb 18, 2026
    5.0
    The quality of prints that I’ve received on numerous occasions have been excellent. The employees there are always nice, quick & courteous. I’ll continue to use them for my print needs.
  • DF
    DC Fan
    Jan 3, 2026
    5.0
    This is a great store with a great Customer Service. They worked with me to get a discount on a large quantity purchase. I have always bought my HP Desktop Computers and certain batteries here. It a great convenience to have this store in our area, since it gives us a place to make copies; scan documents; get printing services; ship and drop off Amazon and UPS packages, and get money back rewards on purchases. I suggest people try to buy something from this store so we do not lose it, even if it is just a Tape; Pen's; Printer Paper; Printer Catridges; Household cleaning products; and Toilet Paper and Paper Towels which you can use the the Rewards you earn towards the puchases.
  • LL
    Luna Lu
    Dec 26, 2025
    1.0
    One of the most unpleasant customer service experiences I’ve ever had. I wish I could give 0 stars. I will never spend another dollar at staples

Frequently Asked Questions About Staples

What services does Staples in New Kensington provide?

Staples offers printing, shipping, technology, travel, and recycling services.

What are the store hours for Staples in New Kensington?

Staples is open Monday through Friday from 9 AM to 8 PM, and on weekends from 10 AM to 6 PM.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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