United States Postal Service

2.1
14 reviews

About

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Visit your local Post Office™ at 5 S Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5 S Broad St, New Freedom, PA
17349, United States

Hours

Reviews

2.1
14 reviews
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9
  • SD
    S Davis
    Nov 7, 2025
    5.0
    I usually come by on a Monday ( a very busy day for them) I always see them working . I'll bring up some ebay packages i know they aren't perfect but they tend to let it pass unless im way off. Honestly half the issues aren't the workers fault parking etc,about 99% of the time they get the mail correct. I ive seen very few mistakes in 6 years. All I know is im treated kindly and im glad we have a post office in the area. A lot of places dont. Thank you New Freedom post office workers. I appreciate your service.
  • BB
    BeeAngelic
    Jul 27, 2024
    5.0
    HAPPY RETIREMENT SHIRLEY! I’D LIKE TO THANK SHIRLEY FOR HER MANY YEARS OF DEDICATED SERVICE TO OUR COMMUNITY! BEST WISHES FROM ALL OF US!
  • JO
    Jeanne Orndorff
    Jan 10, 2022
    1.0
    Absolutely ridiculous! The New Freedom Post Office 17349 is completely out of control! Specifically, and not including receiving my neighbors mail on a consistent bases! Not receiving my (first class) mail several days later! The height of complacency or is it incompetence! For those who are having the same concerns as myself, I would strongly encourage to make a complaint with the New Freedom Post Office- Obvious with a 1.9 rating out of 5!
  • CO
    Connie Olszewski
    Mar 15, 2021
    2.0
    So now they don't consider new freedom mail "local ". What's up with that. Has to go to Harrisburg in order to be counted since they are paid by the piece. And now their new delivery vehicles take up most the parking. What about the patrons. Worst customer service ever. Been a resident for almost 50 years. 5/15/23. Parking is a nightmare here. Patrons have no where to park. If I left my car parked overnight on the street, I'd probably be towed. Ill take the one more mile drive to the Shrewsbury location.
  • OO
    Octane4Life
    May 6, 2020
    1.0
    Constantly giving me other people's mail. I wonder if people are getting mine as well. Horrible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.