United States Postal Service

1.8
46 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 435 S Cascade St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
435 S Cascade St, New Castle, PA
16108, United States

Hours

Reviews

1.8
46 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
0
1 star
36
  • KK
    Kayla
    Sep 25, 2025
    1.0
    Its impossible to get a hold of anyone in the building. I haven't been receiving my mail for several months.
  • VV
    vlad vov
    Sep 22, 2025
    5.0
    Nothing but great experience every time I come here. They're very nice and helpful.
  • DS
    Dillon Stahlman
    Aug 27, 2025
    1.0
    I moved addresses close to six months ago and I'm not getting single peice of mail to my new address it's getting frustrating
  • GS
    Gary Shay
    Aug 15, 2025
    1.0
    Haven't received mail for 3 months. Was told I needed to move my mailbox next to the other 2 on my dead end road. I complied still not receiving mail. Call postmaster everyday....no response. Wish we could vote him out.
  • RB
    Robert Bachtel
    Apr 9, 2021
    1.0
    They put wrong zip code on the package, and can't speak to anyone who can fix there mistake!!! 🤬

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.