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United States Postal Service

1.8
(48 reviews)

Business Details

435 S Cascade St, New Castle, PA
16108, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 435 S Cascade St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
435 S Cascade St, New Castle, PA
16108, United States

Hours

Reviews

1.8
48 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
0
1 star
38
  • WB
    William Bell
    Feb 3, 2026
    1.0
    My undergraduate degree came in the mail. It was ironically bent and threw in my mailbox, despite it saying "do not bend" clearly on the mail. Degree was severely creased on the edge through the middle. The post could really care less about your mail - disappointing.
  • PG
    Pete Giancola
    Jan 28, 2026
    1.0
    Was talking to an employee named Ricky at the desk at the post office on cascade Street about a package that they refused to deliver because of hazardous conditions. I was told by Ricky that this is the way the world works. And I said no it's not. And he repeated this is the way the world works. And I said no the postal service needs to hire people that will do the job. He abruptly shouted to me that he was done helping me and that I needed to leave or he would call the cops and have me trespassed. These people at the post office are paid by our tax dollars and should do the job they are paid to do by the American tax payer. What happened to there motto not rain or snow or sleet will keep me from my appointed rounds. Now a days if they don't want to deliver your mail or package they just say hazardous conditions even though a path was shoveled for them to get to my mailbox and my front porch.
  • KK
    Kayla
    Sep 25, 2025
    1.0
    Its impossible to get a hold of anyone in the building. I haven't been receiving my mail for several months.
  • VV
    vlad vov
    Sep 22, 2025
    5.0
    Nothing but great experience every time I come here. They're very nice and helpful.
  • RB
    Robert Bachtel
    Apr 9, 2021
    1.0
    They put wrong zip code on the package, and can't speak to anyone who can fix there mistake!!! 🤬

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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