United States Postal Service

2.8
23 reviews

About

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Visit your local Post Office™ at 6 S Bridge St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6 S Bridge St, Mountville, PA
17554, United States

Hours

Reviews

2.8
23 reviews
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  • JH
    Jessica Hassler
    Jul 20, 2025
    1.0
    Very inconsistent mail delivery. I have had letters go missing, delivered 5 days after they were meant to arrive and mail delivered to same house number on a different street. I KNOW the postmaster doesn’t care, because I know postmasters and they’re all the same. Only caring about their paycheck.
  • JF
    Janell Foltz
    Jan 24, 2023
    1.0
    We've been having issues for the past two months with the mail carriers putting our mail in our neighbor's mailbox repeatedly, even after reporting everything to the Postmaster General. We were told it would no longer be an issue, yet my mailbox still isn't being used for my own mail. It remains empty while they put it into my neighbor's box-which is directly next to ours and clearly labeled with last names and addresses to avoid confusion. The mail carrier went as far as tying my mailbox shut with a rubber band and telling us they would no longer use our box because our address was incorrect in their system (it was not incorrect-which the Postmaster General verified and stated that Mountville Post Office has been having issues.) We also had mail returned back to the sender with the post office stamping the mail as "Undeliverable", but then when I asked them why they returned it, the Mountville Post Office denied that it happened at all. It's beyond frustrating feeling like no one cares about resolving this simple issue or getting our mail to us properly. I have never had issues with our mail in the four years we have lived here, but now that I've reported it in hopes of it being solved, it seems to have just gotten worse-which is super disappointing.
  • HH
    Hunter Heflin
    Jul 8, 2022
    1.0
    Right out if the gate just extremely rude and poor customer service. Post Master basically closed the door on me and walked away. Instead of assisting me with a letter that was lost by the united states postal service she wanted me to go online and do what I had already done instead of refunding me and mailing the letter out again. Any private company would have done this no problem but the united states postal service is run so poorly. It's sad to see.
  • BS
    Bloody Shoes
    Apr 4, 2022
    1.0
    The carrier was delivering all of our packages to the wrong apartment, and refused to read the apartment letters, when calling the office to hopefully get this easily fixed with the post master Sherry, she told me and i quote, "It's saturday and im working for free, we just will hold all of your orders from now on and not deliver at all". I think the acts of her are atrocious and are not in line with USPS's policies and procedures. Please fire this woman so we can get a post master who deserves the position and actually wants to be employed there rather then just collect a check. Months later and the carrier still never knocks or rings the doorbell when signatures are required, and just leaves the note to pick up the order at the post office. Worst post office ever. The only one who is a good employee is the younger female who has worked there for years, she is always kind and courteous, you should promote someone like her who actually treats people with respect. The post master should be on the unemployment line. Update: This week the postal carrier actually drove past our building as we were waiting for a delivery and then hours later we received a message saying the building was unable to be accessed. Can we not do better?
  • KL
    Kaitlyn Livengood
    Mar 26, 2022
    1.0
    This USPS is awful… if I could give zero stars I would.. we are supposed to get a package today.. We were sitting here with our door open and even saw the usps person go by our house and then all of a sudden we get a notification that a delivery was attempted but the front door/mailbox wasn’t accessible..there is nothing in front of our mailbox and/or door. Now they are just lying about trying to deliver my package. It’s not even a big package and would fit in the mailbox.. Congrats on being lazy liars USPS. Great way to do business.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.