United States Postal Service

3.5
33 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11 Pine Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11 Pine Hill Rd, Mount Pocono, PA
18344, United States

Hours

Reviews

3.5
33 reviews
5 stars
19
4 stars
2
3 stars
1
2 stars
0
1 star
11
  • AC
    Anna Crosby
    Oct 8, 2025
    5.0
    Awesome, Post office awesome clerks. They always speak. Make you feel comfortable. And take care of you…
  • JW
    Justina Wenger
    Feb 10, 2025
    1.0
    I have informed delivery and can see my mail that will be delivered. I have several missing pieces of mail. Important insurance and bills. I had to pay a fee for my sewer because I didn’t have the paper bill and had to then pay online. My husband was supposed to get a valuable trading card and that went missing. Important insurance information for my oncologist appointment. I continue to submit inquiries and no one follows up. I have called the usps contact number and no help. Some days I see the truck go by at 4 pm and skip my road. Very concerning. My mail is being stolen.
  • BH
    Baz HART
    May 4, 2023
    5.0
    I was in and out. And as always the clerk was very helpful
  • SV
    Shannon Vasiliauskas
    Jul 14, 2021
    1.0
    They have thrown out a package of mine, then they have returned multiple of my packages to sender because of "no address found" or some BS like that, and have lost another one of my packages. Now I have a package marked as delivered in their system, and it has not been delivered, so now it is lost. The USPS has cost me over $100, an they will not take responsibility for their actions. I have complained multiple times and nothing is being done about it. I pay extra money for packages to not be delivered through them, but some places do not give that option.
  • RH
    Ronald Heckman
    Mar 6, 2020
    5.0
    Always consistent good service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.