United States Postal Service

2.5
10 reviews

About

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Visit your local Post Office™ at 38 Monument Sq to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
38 Monument Sq, Montrose, PA
18801, United States

Hours

Reviews

2.5
10 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 star
6
  • NG
    Nora Gelatt
    Nov 20, 2024
    1.0
    Don't answer phones
  • AS
    Ali Smith
    Nov 20, 2023
    1.0
    This post office deserves less than 0 stars. Constantly stealing, or misdelivering mail. Impossible to speak to anyone as they NEVER answer their phone. 4 days ago they claimed they attempted to deliver a medication that required my signature; I was here ALL day and no one ever came. Filed an online complaint and requested redelivery. Today I get notification that the med was delivered and signed for by a completely unknown person at God knows where. My USPS account specifically states I am the ONLY authorized signer at my address. Now after spending over an hour on the phone trying to reach a live person at the nationalcustomer service for USPS I am being told they "opened a ticket" and someone will research the issue and get get back to me supposedly in 3 or 4 days. UNACCEPTABLE!!!!
  • PU
    Pam Undercoffler
    Jul 5, 2018
    1.0
    Unbelievable. Repeated calls hung up on, bills never received, others' mail delivered whose address is not even CLOSE to mine.Office hours only during normal work hours, carrier beyond rude on a repeated basis. I would be ashamed to run any business this way. And carriers make 3 times minimum wage? Unbelievable I complained to postmistress about this carrier BEFORE our wonderful one retired, told/begged her not to assign the Monday man to this route. Yet here this incompetent is. Last month I never received one of my bolls, this month someone els's mail is delivered here, address and name not even CLOSE to this one. TAKE THIS GUY OFF LAKE AVENUE! !! Now i try repeatedly to call your office and people pick up and hang yp after a few minutes? Unbelievable !
  • TG
    Tom Geiger
    May 22, 2018
    1.0
    I've sent things out only to be told that the person never received it. They gave me torn mail that was opened and retaped they put other people's mail in our box they never get things to the places on time there horrible. FIX THE MAIL SERVICE.
  • GD
    george dziwak
    Jan 22, 2018
    5.0
    friendly and good service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.