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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1936 Park Manor Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
116 reviews
5 stars
22
4 stars
3
3 stars
3
2 stars
5
1 star
83
- ASAaron StevensSep 27, 20251.0the dude at the counter overcharged me to mail a standard envelope. i’m so exhausted by incompetent and rude service workers. this is why I stay home.
- DADavid AmermanSep 17, 20251.0For whatever reason, this location always seems to give me trouble, which is very uncharacteristic of most post offices in Pittsburgh. No matter where the area, the customer service tends to be about the same…the people are cordial, the service is efficient, and my packages and letters tend to be delivered reasonably quickly. At this location, I have had issue after issue and I am at a point now, where I will just refuse to go. Reynaldo is a condescending jerk who comes off rude even in the most innocuous exchange. I’ve caught him adding extra weight to several of my shipments, which caused me to have to pay overage charges every time. The self service kiosk is jammed half the time, which renders it pretty much useless. On one occasion, I had to put my packages in the mailbox outside because the kiosk was broken again. Several days later, not a single one of them had been scanned. When I asked Reynaldo to help me track my packages down or to help in any way that he could, he was extremely dismissive and unsympathetic to my situation, even though the incident happened at his location. I understand that postal workers are under a lot of stress and that problems happen every day for them, but what makes the difference is the level of care that the employees at each location take when dealing with customers. I’m not looking for the royal treatment, I just want my mail to get to where it needs to go. Literally as soon as I was done going 15 rounds with Reynaldo just trying to get any ounce of information, I went to the Crafton post office and asked if there was anything they could do to figure out where my package was or any information like that. Just from typing in the tracking number, the guy at the Crafton location was able to give me everything I needed to know. He was kind and detailed and understanding to my situation. That’s all anybody wants, is to be treated like a human being. Reynaldo is not capable of that, and for that reason, I refuse to give the Robinson location my business any longer. I do not trust him to deliver competent customer service and, at this point, it’s just not worth the hassle anymore.
- GMGowthaman ManoharanSep 8, 20251.0Terrible attitude towards customers. He is doing disgrace to the job.
- RZRae ZAug 29, 20251.0I do feel bad for coming in at the last ten minutes. But I had my return label ready and I was going to mail one letter. It should be very easy. When I left, it was 5:59. So it should be a tremendous problem for letting him off work late. Ok, he didn't ask me what that package for. I was being nice for the shop that I am going to return and the postman was trying to ask me to buy a tape stripe on the wall. I haven't done proces ever. For years. I didn't know what to expect actually.i couldn't read the categorized names because they are so tiny. I can't understand what he was trying to ask me to look for. I did try but the man was very impatient because I couldn't find the tape. And then he YELLED at me and I didn't wanna pay 1.69 dollars for something I am going to return for free. (Btw, it was a flat tape stripe) I took the item out and then just let him scan the label QR code and be done. The reason I didn't know this because I have never done it. Either I taped my package at home or taped my package at the store with free tapes without saying "priority" on it. I deeply shocked that this guy actually yelled at me. This is Pittsburgh and this is Robinson. The USPS I have experienced were in the Philadelphia even some of them were in center city Philly. They could be impatient but the stores were functional with full of customers. At least, I left with a feeling"I did it". I would NOT recommend this store! I only came to this store because I needed to return something in UPS which is in the same mall. There is a solid reason why this store is rank so low. I would say " You get whatever you plant." I left with a very bitter feeling. If I could, I would wanna give that guy's service a negative score. After reading all the reviews, I think people gave bad reviews to the male employee match the feeling I had. There was some comments caught my eyes. Was there a potential racism problem that I didn't realize?!
- KBKaryie J BuschJun 11, 20255.0I love this 24hr lobby. You can buy stamps, get packages scanned in, buy postage for letters and packages. But.... I sell some stuff online & went there to put in the bigger package accepting mechanism and some idiot put in a package, I'm guessing, that was too big and jammed it. So needless to say I could not put my package in because it would not open fully without getting caught on something. Other than that I would just wish they had a closer location to me. But it's nice to be able to go all hours of the night!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1936 Park Manor Blvd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours for this United States Postal Service location?
Open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete your setup in person.
Is after-hours access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for specific lobby hours.
Are there nearby restaurants where I can eat before or after visiting the Post Office?
Yes, nearby options include Z!Eats, which offers salads and sandwiches, Zoup for soups and Middle Eastern cuisine, and Ya Fei, a Chinese and sushi restaurant.
What nearby stores could I visit for shopping after my Post Office errands?
You might consider visiting The Good Feet Store for shoes and fashion accessories, L S Jewelers for jewelry and watches, or Game Stop for video games and entertainment.
Are there any nearby wellness or beauty services close to the Post Office?
Yes, Ideal Image Pittsburgh offers laser hair removal and spa services, and Cost Cutters is available for hair styling and salon services nearby.
Where can I find nearby real estate services around the Post Office location?
Nearby real estate agents and services include Gina Giampietro Team, RE/Max Select Realty - Diane McConaghy Team, and Victoria Norton - Pittsburgh Realtor.