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United States Postal Service

2.5
(227 reviews)

Business Details

2630 Monroeville Blvd, Monroeville, PA
15146, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2630 Monroeville Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2630 Monroeville Blvd, Monroeville, PA
15146, United States

Hours

Reviews

2.5
227 reviews
5 stars
73
4 stars
10
3 stars
8
2 stars
3
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness, particularly Larry and TJ, while others were reported as rude and unprofessional.

Mail Delivery Issues

Numerous complaints about mail not being delivered on time or being lost, with customers expressing frustration over the lack of accountability and responsiveness from management.

Appointment Confusion

Customers reported confusion regarding passport appointment requirements, with some stating that the website information was misleading.

Staffing Problems

Several reviews highlighted understaffing issues, leading to long wait times and inadequate service during busy periods.

Overall Experience

While some customers had positive experiences, many expressed dissatisfaction with the overall service quality and management of the post office.
  • MV
    Mark V.
    Feb 2, 2026
    1.0
    Lazy postal workers. Haven’t received mail in nearly 2 weeks. My mailbox and driveway are clear and I have seen him drive by multiple times. Pathetic honestly.
  • JH
    Jim Hoffman
    Feb 2, 2026
    1.0
    Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds . Would be nice if they truly believed in this.
  • PM
    Pamela Monterossi
    Feb 2, 2026
    1.0
    Due to the heavy snow a week ago our mail wasn't delivered for days now. It's not the letter carrier.. it's the Postmaster. It's a sunny cold day and my driveway and walkways are ALL clear. So no excuses. Very poor decision making!
  • JI
    J I
    Jan 31, 2026
    5.0
    After having over a foot of snow and extremely cold temperatures the Monroeville Post Office was very busy, but the entire staff was very helpful and friendly.
  • JA
    John Anderson
    Jan 28, 2026
    1.0
    Tried calling listed number concerning issue of not getting mail delivery. BUT the listed number is only a general number, NOT to this specific PO in Monroeville! After dealing with a auto machine for 15+ minutes I gave up & ended the call!! Concerning the mail carrier, I actually saw the person drive right by all houses on my street without stopping at all. Apprentice no one on my street is getting mail all week!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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