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Visit your local Post Office™ at 2630 Monroeville Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness, particularly Larry and TJ, while others were reported as rude and unprofessional.
Service Efficiency
Customers noted long wait times and understaffing, especially during busy periods, leading to frustration and dissatisfaction.
Communication Issues
Many reviews highlighted problems with communication, including unresponsive phone lines and misleading information about services, particularly regarding passport appointments.
Overall Experience
The post office received a range of ratings, with some customers expressing satisfaction with their experiences, while others described it as one of the worst post offices they have encountered.
Management Concerns
Several reviews pointed to issues with management and operational practices, suggesting a need for better oversight and training of staff.
AH
Ange Huffman
4 days ago
5.0
I went to the post office to get my passport. Larry was the absolute best. The other workers were great as well. Customer service was A-1
FS
Francine Spagna
Oct 8, 2025
1.0
Yesterday I had a horrible experience with the Plum Post Office, and the employee there, called the Monroeville post office to say that I was disrespectful to her and she wasnt going to refund my 44$ ( my guaranteed overnight delivery arrived 3 days late)...The Monroeville post office backed her up..this incident was bizarre and after 5 hours, I finally got my money back. These people are totally unprofessional, inept and should not be holding these positions....THUS THE LOW RATINGS!!!!!
CB
Caelan Borowiec
Aug 25, 2025
5.0
This is a nicer, larger branch with more services and an automated kiosk. I prefer going to this location over closer ones because Larry goes above and beyond and he has always been a pleasure to work with! The folks working here really deserve higher praise on Google!
AA
Anonymous
Aug 21, 2025
1.0
This post office service is a mess anymore, never no help , one person on a Friday , awful service, the guy waiting on some lady about a passport doesn't even know what the hell he's doing, you're going to do passports at a post office you need more than one person working
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2630 Monroeville Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 2630 Monroeville Blvd?
Monday through Friday: 8:30 AM to 6:00 PM; Saturday: 9:00 AM to 1:00 PM; Sunday: closed.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Visit the USPS website to check availability and pricing.
Is the United States Postal Service at Monroeville Blvd close to any other Post Office locations?
Yes, nearby there is another US Post Office and a United States Postal Service office, which may offer similar mailing and shipping services.
Are there any dining options near the USPS in Monroeville?
Yes, Shogun Japanese Steakhouse is nearby, offering a great spot for dining before or after your visit to the Post Office.
What fitness facilities can I find near the United States Postal Service in Monroeville?
Nearby gyms and sports venues include ALL AMERICAN+ Field House, Stout Training Pittsburgh - Renzo Gracie Team, and Alba Fitness, providing options for exercise and training.
Is there an insurance agency near the USPS location in Monroeville?
Yes, Bruce Colwell, Keystone Index Strategies, Allstate Insurance, and Jo Snider: Allstate Insurance agencies are nearby for your insurance needs.
Can I get assistance with travel services near this USPS location?
Yes, Phoenix Ivy Oasis Travel is a nearby travel services provider to assist you with travel planning and bookings.