United States Postal Service

2.8
13 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 1015 Pennsylvania Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1015 Pennsylvania Ave, Monaca, PA
15061, United States

Hours

Reviews

2.8
13 reviews
5 stars
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  • JT
    Jeff Troxell
    Nov 5, 2025
    1.0
    Clerk Jen is probably the rudest, most unprofessional federal employee i have ever encountered. I was dropping off a letter and inquired info the postage was enough (pre paid). She takes my envelope and proceeds to try and bend it in half and try to charge me more because she deems it is non machinable. Never had a clerk at any post office try and bend my letter size envelopes. Post master was great but I will forgo this location from now on.
  • NK
    Nathan Kopsack
    Mar 25, 2023
    1.0
    As a member of the Monaca business district and the chair of Beaver County BOOM, the largest fireworks show in western PA, we have a large fundraising campaign that involves a rather large mailing and we try to send it USPS to support. However, the gentlemen known as 'clerk 15' made me feel like a complete nuisance bringing in the mailers to have shipped out. It was as if he didn't want to be bothered with such things as mailing things out for our community event. Hard to believe a clerk at the post office didn't want to mail things out. I thought that was their job. It wasn't his. His job was to hassle me, frustrate me, and to get me to not return. Mission accomplished. He told me to use another post office and eventually told me to "not come back at all". I'm sure it was so that he would not have to do actual work. I ignored that request because I have an obligation to Beaver County BOOM to mail our sponsorship information out so we can fund this event that is counted on by tens of thousands of citizens every year. Normally, I have had a pretty good experience, generally, with this post office. Most of the clerks are nice and helpful. The carriers are friendly as well. This is my first time dealing with clerk '15'. It will be my last.
  • SP
    Stephanie Parisi
    Jul 3, 2019
    1.0
    You cannot shove oversized package in mailbox.They broke our door.
  • CH
    Christine Hughes
    Apr 24, 2018
    5.0
    The postmaster is very helpful! Tammy is the best.
  • LH
    Lindsay Houser
    Jul 24, 2017
    1.0
    Worst post office ever. They never put my car title into my mailbox. They totally lost my car title...which is 53 dollars to replace. They have been putting most of my mail into my neighbors mailboxes, even going as far as to not even giving me my mail when it comes. What is going on here?!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.