Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5820 in Monaca offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From The Mall In The Same Parking Lot.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
137 reviews
5 stars
85
4 stars2
3 stars
3
2 stars
5
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising staff for being helpful and friendly, while others report rude and unprofessional behavior from certain employees.
Efficiency
Many customers appreciate the quick and efficient service, especially for Amazon returns and printing needs.
Staff Attitude
Several reviews highlight a lack of professionalism and poor attitudes from some staff members, particularly during busy times.
Pricing Issues
Customers express dissatisfaction with perceived overcharging for services and materials, such as printing and packaging.
Management Concerns
There are complaints about management's handling of customer issues and overall store organization, leading to negative experiences.
- JSJen Stewart1 day ago1.0I have never been treated so horribly in my life. I literally left there bawling my eyes out. The store was so packed with people carrying heavy boxes and when it was finally my turn, the young lady working just looked at me, sat down on the counter and started texting on her phone. But that wasn’t even the worst part. She was so rude and unhelpful I ended up leaving with all my packages. I tried using the kiosk to return my Amazon packages and it kept saying i needed to see the attendant and i was not getting back in that line just to be talked down to. I was so upset when i was leaving, my 3 year old kept asking why i was crying. I will never go back there again.
- GMGeorge MiloshNov 9, 20255.0Was in a huge pinch because our printer went down believe our church’s choir concert and needed to print 250 programs only 2 hours before the concert started. Alex was extremely helpful and got them all printed with time to spare!
- PTPam ThellmanOct 30, 20251.0Do NOT send anything of importance through this store! They didn’t put unit # on the label and of course blamed me as I clearly had it in black sharpie written in there! Said I signed approval which I signed PAYMENT! Would not refund my money and Mgr was very rude! NOT CUSTOMER FRIENDLY at all!! Will definitely find another location to do my business!!!!
- RTRhoda TrasportOct 23, 20255.0Alex was so helpful ! Beyond and above regular customer service. He made my day ! Thankyou !!
- AGAmanda GroveOct 2, 20255.0First time doing an Amazon return. I choose this location and so glad I did. It was so simple. The woman who helped me was so kind and friendly and helpful. Fast efficient and highly recommended!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Monaca offer?
The UPS Store in Monaca provides packing, shipping, printing, document finishing, mailbox rental, shredding, faxing, and notary services.
Where is The UPS Store #5820 located in Monaca?
It is located at 204 Golfview Drive, Monaca, PA 15061, US, across from the mall in the same parking lot.
What are the regular business hours for The UPS Store Monaca?
Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store Monaca open on Sundays?
Yes, they are open Sundays from 10:00 AM to 3:00 PM, with holiday hours possibly varying.
Does The UPS Store accept credit card payments and mobile pay options?
Yes, payment options include American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, PayPal, and cash.
Can I find mailbox rental services at The UPS Store Monaca?
Yes, mailbox rental and mailbox services are available for all your mail and package needs.
Are there any special offers or coupons available at The UPS Store Monaca?
Yes, customers can save big with special offers and coupons available through their website.
What are some nearby places of interest near The UPS Store Monaca?
Nearby places include JimWoodsPR (marketing agency), The Original Mattress Factory (furniture store), Topp Of The Line Remodeling (contractor), and T&T Nails (spa).
How can nearby places like The Original Mattress Factory benefit customers visiting The UPS Store?
Customers can conveniently shop for mattresses and furniture at The Original Mattress Factory after completing their mailing or printing needs at The UPS Store.
If I need marketing services, which nearby business can I visit while at The UPS Store Monaca?
You can visit JimWoodsPR, a public relations and marketing agency located near The UPS Store to handle your marketing and social media needs.