United States Postal Service

2.0
83 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 330 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
330 W Main St, Middletown, PA
17057, United States

Hours

Reviews

2.0
83 reviews
5 stars
16
4 stars
3
3 stars
3
2 stars
7
1 star
54
  • AA
    Anthony
    Sep 10, 2025
    1.0
    Definitely some of the worst customer service that I have ever experienced.
  • BG
    Brandon Gornick
    Jul 17, 2025
    1.0
    I bought car parts from Ebay. The first part was marked as delivered, but I never received it. I questioned USPS about the part, and at first, they couldn't find it. Then they finally figured out that my car part was mistakenly sent to Nordstrom. Days later, I finally got the part. The second part is now late and has been in transit for 3 days now. It does not take 3 days to go from Middletown to Highspire.
  • CM
    Catrina Marrero
    Sep 9, 2024
    1.0
    I would like to know how a post office can lose somebody’s mail and not care that they lost it. I went in the post office today to pick up my mail that I had on hold and the guy that was there told me he could not find my mail and I said what do you mean you can’t find my mail and he says just like I said I can’t find your mail and didn’t even care that my mail was lost. He shrugged his shoulders and told me that he had other people waiting in line.
  • HP
    Heather Platzer
    Jul 24, 2023
    1.0
    Can I give less stars? The staff members were rude, short with their answers. I’ve been to post offices before where I didn’t have a label and they helped with one. He just pointed at the wall and said buy one over there. Walked back up to the counter to a second person. I then asked to just ONE piece of tape for my box. And they wouldn’t. I had to buy a $5 roll of tape to use one small piece for my box. As they have a tape roll/gun laying RIGHT BESIDE THEM. I took my piece of tape and then handed her the roll and asked her to let customers who need some use it. She almost refused saying that I’ll need it the next package I send. I said ma’am I’ve lived in the area 3 years and this is the first package I’ve sent in that time. I don’t need a roll of tape laying around my apartment for no reason. Absolutely ridiculous. Definitely don’t go here if you need to ship something. Go elsewhere.
  • LF
    Linda Frey
    Dec 11, 2018
    3.0
    Short of help, long lines now is very slow to reach your mailbox!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.