With more than four decades of experience, AIT’s residential delivery division manages direct-to-consumer and B2B shipments on behalf of retailers of all sizes, all around the world. They offer multiple service levels, experience across a wide range of commodities and can quickly develop informed and efficient solutions — tailored just for your specific needs.
Location
AIT Home Delivery
2711 Turnpike Industrial Drive, Suite 112, Middletown, PA
Frequently Asked Questions About AIT Home Delivery
How do I check the status of an existing delivery?
You can check the status of your shipment by calling our customer experience team at 1-866-939-7737. If you are a DICK’S Sporting Goods customer, please dial 1-855-413-8100.
How do I schedule a delivery?
You can schedule a delivery service by calling our customer experience team at 1-866-939-7737. If you are a DICK’S Sporting Goods customer, please dial 1-855-413-8100.
Am I required to provide shipment dimensions and weight to get pricing?
Yes, both shipment dimensions and weight are required for accurate pricing.
Can I pick up my shipment from the local delivery terminal?
No, customer pickup is not available. Our expert teams will deliver your shipment directly to the destination address.
Do you provide a warranty for your assembly work?
Yes, depending on the product, we provide a range of warranties for our work, beginning at 30 days and lasting for as long as one year.
Do you assemble any product?
Yes, in addition to our standard catalog of assembly items, including furniture and outdoor sporting equipment, we will also provide pricing for assembly of other items.
Can you move the product for me to the location I need it in?
Yes, we can arrange for in-room delivery as part of our white glove delivery service. Please include that preference in your pricing request.
Are your technicians background checked?
Yes, all our professional technicians undergo thorough background checks and are also bonded and insured.
How can I check the status of my existing delivery with AIT Home Delivery?
You can check the status of your shipment by calling AIT Home Delivery's customer experience team at 1-866-939-7737. DICK’S Sporting Goods customers should dial 1-855-413-8100.
How do I schedule a delivery service with AIT Home Delivery?
Schedule a delivery by contacting AIT Home Delivery's customer experience team at 1-866-939-7737. If you are a DICK’S Sporting Goods customer, call 1-855-413-8100.
Are shipment dimensions and weight required to get pricing for delivery?
Yes, providing both shipment dimensions and weight is necessary to receive accurate pricing from AIT Home Delivery.
Does AIT Home Delivery offer customer pickup options from their local terminal?
No, customer pickup is not available. AIT Home Delivery delivers your shipment directly to the destination address.
What warranty coverage does AIT Home Delivery provide for assembly work?
Depending on the product, AIT provides warranties for assembly work starting at 30 days and up to one year.
Can AIT Home Delivery assemble products beyond their standard catalog?
Yes, AIT assembles a wide range of products including furniture and outdoor sporting equipment and can provide pricing for other items upon request.
Does AIT Home Delivery offer in-room or white glove delivery services?
Yes, AIT can arrange in-room delivery as part of their white glove service. Customers should mention this preference when requesting pricing.
Are technicians at AIT Home Delivery background checked and insured?
Yes, all AIT professional technicians undergo thorough background checks and are bonded and insured for your security.
Which nearby freight and cargo services are located near AIT Home Delivery in Middletown?
Nearby freight and cargo services include Pilot Air Freight, American Expediting, AIT Worldwide Logistics, and Mack Trucks Remanufacturing—helpful if you need additional logistics support in the area.
What nearby amenities can customers visit near AIT Home Delivery before or after their delivery?
Customers can visit nearby places like Turnpike Industrial Park for shopping, Taco Bell and Wendy’s for quick meals, or stay at Days Inn Middletown Harrisburg East and Holiday Inn Harrisburg East if they require accommodation.
How can nearby transit or travel services help customers reach AIT Home Delivery?
The Pennsylvania Turnpike Commission nearby provides travel services that can assist customers in planning routes to AIT Home Delivery’s location at 2711 Turnpike Industrial Drive.