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United States Postal Service

2.3
(162 reviews)

Business Details

702 E Simpson St, Mechanicsburg, PA
17055, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 702 E Simpson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
702 E Simpson St, Mechanicsburg, PA
17055, United States

Hours

Reviews

2.3
162 reviews
5 stars
46
4 stars
4
3 stars
2
2 stars
7
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unhelpful staff, lack of phone support, and rude interactions.

Delivery Issues

Many customers reported frequent delivery problems, such as packages being lost, delivered to the wrong address, or not delivered at all.

Inconsistent Performance

While some customers praised the efficiency and friendliness of certain staff members, many others experienced significant delays and errors.

Accessibility

Customers expressed frustration over the inability to reach the post office by phone and long wait times when visiting in person.
  • SG
    Suresh G
    Feb 17, 2026
    5.0
    Appreciate the staff for picking the right packaging box for my parcel. Very kind and professional.
  • MM
    Maureen
    Feb 11, 2026
    5.0
    I’ve lived in Mechanicsburg for 28 years and I’ve never had an issue with mail or the post office.
  • JP
    J P
    Feb 6, 2026
    1.0
    They dont answer during business hours and even when they pick up, they immediately disconnect. Multiple packages recently automatically get flagged as undeliverable due to weather conditions, despite having a package delivered the day prior. Driveway is cleared. Walkway is cleared. Are you just afraid of the cold?
  • DC
    Dominique Canady
    Feb 4, 2026
    1.0
    They don’t answer the phone my package has a last known location of this office been calling all day and no one answers the phone i called at least 7-10 times today at different times hoping to reach someone theres not even an answering machine to take messages they really dont care about their deliveries and it shows
  • FG
    Fuzzy Bunny Seven Golf
    Jan 27, 2026
    1.0
    Online tracking was the stupidest thing the USPS couldve adopted. Now I can watch my packages irrationally bounce all over PA before eventually reaching me (or not). I really love packages showing up on my porch (except the one with medication in it), bringing my concern to the post office and getting a blank stare from an employee who hates his job and is just waiting to retire. I could write negative reviews for this particular location for days. Simply. Awful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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