Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 702 E Simpson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
158 reviews
5 stars
44
4 stars
4
3 stars2
2 stars
7
1 star
101
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported frequent misdeliveries, lost packages, and incorrect handling of mail.
Customer Service
Many reviews highlighted poor customer service, including unhelpful staff, lack of phone support, and rude interactions.
Mixed Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment was negative regarding service quality.
Operational Efficiency
Customers noted long wait times, understaffing, and inefficiencies in processing mail and packages.
- CMCourtney MillerNov 27, 20251.0I've lived a lot of places, and this post office is by far the worst I've experienced. I live in a neighborhood that uses cluster mailboxes. My mail and packages are often in my neighbors' mailboxes; sometimes the neighbors return them to me and sometimes they don't. I receive neighbors' mail and packages, too. Our mailboxes are clearly marked, so I don't understand why these mix-ups occur so frequently. I told friends and family to stop sending cards once I realized there's a good chance we won't receive them. USPS, how can we help to ensure that the carrier delivers to the correct mailbox? Larger font? Neon signage? I'm open to anything that will help. My neighbors would love to know, too!
- MCMel CoolbaughNov 1, 20251.0Don't answer the phone during business hours if it's close to closing time. Have repeatedly sent my packages back to sender claiming an invalid address, though I receive packages from other delivery services, and mail daily from from the USPS, they decide about once every few packages that my address does not exist.
- AMAbdelillah MoubarikSep 15, 20251.0The people in the Front Desk do not treat customers properly.
- E9E. 97Aug 1, 20255.0I've had no problems with mail and package delivery. No complaints here. I sincerely appreciate the service.
- DBDavid BellesJul 23, 20255.0June was very friendly and helpful, and explained to me the best way to get my letter delivered on time. Thank you!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 702 E Simpson St?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a US passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment to use passport services at this location?
Yes, most passport services require an appointment scheduled via the online scheduler. Limited walk-in hours are available at select locations.
What are the business hours for the USPS at 702 E Simpson St?
Open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online or apply in person with two valid IDs and a completed application.
Are PO Boxes accessible outside of normal lobby hours here?
Many USPS locations offer 24/7 access to PO Boxes in the lobby; verify access hours with this location.
Is there a fee for passport photos at this USPS?
Yes, the current fee for passport photos is $15.
What nearby places can I visit after my USPS visit for coffee or snacks?
You can visit Aroma Coffee Bean for coffee or Massimo's Italian Bakery for bakery goods and smoothies, both nearby.
Where can I find financial services or money transfers near this Post Office?
Western Union is nearby for money transfer services, and Santander Bank Branch and ATMs are available for banking needs.
What other useful nearby amenities are available to USPS customers in the area?
You can find Giant Food Stores for groceries, Dave's Service Center for automotive repair, and Dairy Queen for food and ice cream, all close by.