Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 51 W End Trl! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Hours
Reviews
2.0
133 reviews
5 stars
29
4 stars1
3 stars
4
2 stars
4
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over dismissive attitudes and lack of assistance.
Mail Handling Issues
Frequent complaints about lost, misplaced, or misdelivered mail, with customers reporting significant delays and mishandling of packages.
Staffing Problems
Many customers noted that the post office is severely understaffed, leading to long wait times and inadequate service.
Mixed Experiences
While many reviews were negative, some customers reported positive interactions with specific staff members who provided helpful and professional service.
Management Concerns
Criticism of the postmaster and management practices, with calls for accountability and better leadership to improve overall service.
- TBT BeardNov 19, 20251.0To the post mistress who told my mom to put my house # at the end of my address this last week needs to go back to school & review the usps website. The house # on a residential property goes before the name of rd. St. Ct. Circle. Way. It's not dumb st. #154 your town PA. 18049. 123 go back to school way, macungie pa 😑 guess you found it funny stop abusing seniors at that location & LB sold her a 33$ envelope to confirm a card would arrive here when there's several less expensive options! 0 stars!
- JCJoseph CortesNov 17, 20251.0I had a VERY important piece of certified mail. I wasn't home to receive it, so I went online set up for redelivery the next day. It was a Saturday and did not show up. I called Monday and they weren't sure why it did not get delivered. They said to sign the original notification and put it in the mailbox and they would deliver it on said Monday. Well when I checked the box, the notice was still there and no mail at all. Perhaps I did not have any mail that day, but I was told on the phone that the carriers would be informed and would deliver it. NOT! Super inconvenience for me. Pathetic. As of this writing , still don't have it. Going to the facility direct and deal with it.
- MMMindy MohamedOct 9, 20251.0The tellers are slow and rude. Always a long line and everything is always more difficult then it should be.
- VLVince LandisAug 14, 20255.0I needed to process a change of address issue and was short on time on a day when the line was backed up. Thankfully the staff was helpful, professional, and had multiple attendants ready to help the line move quickly.
- BSBelinda ScottMay 7, 20155.0I go to this USPS office all the time. Everyone there has always been helpful & friendly. My only complaint is that sometimes the lines are long, but it's only because of the volume of people they serve.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 51 W End Trl?
You can send mail and ship packages, purchase money orders, rent PO boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photos by appointment.
Do I need an appointment to get passport services at this Post Office?
Appointments are required for most passport services; you can schedule one online. Limited walk-in hours may also be available.
What are the operating hours of the United States Postal Service at 51 W End Trl?
Monday through Friday from 8:30 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online via the USPS website and complete the setup in person with two valid IDs at this location.
Are there any nearby places where I can quickly grab a snack or a drink?
Yes, Turkey Hill Minit Markets and CVS Pharmacy are nearby convenience stores where you can purchase snacks and drinks.
Where can I find a nearby bank or ATM after visiting the Post Office?
KeyBank, First Niagara, and a KeyBank ATM are conveniently located nearby for your banking needs.
Are there local dining options near the Post Office for a meal before or after my visit?
Yes, nearby restaurants include China Moon (Chinese cuisine), Armetta's Italian Restaurant, Vince's Pizza and Pub, Domino's Pizza, and Rita's Italian Ice and Frozen Custard.
Does this Post Office offer services related to money orders?
Yes, money order services are available at this location.
Is USPS hiring at the Macungie Post Office location?
Yes, USPS is actively recruiting for various positions including mail and package delivery and other roles. Details are available on their careers website.