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United States Postal Service

2.0
(134 reviews)

Business Details

51 W End Trl, Macungie, PA
18062, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 51 W End Trl! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
51 W End Trl, Macungie, PA
18062, United States

Hours

Reviews

2.0
134 reviews
5 stars
29
4 stars
1
3 stars
4
2 stars
4
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over dismissive attitudes and lack of assistance.

Mail Handling

There are frequent complaints about lost or misdelivered mail, with customers reporting significant issues with package handling and delivery accuracy.

Staffing Issues

Customers noted that the post office is often understaffed, leading to long wait times and inadequate service.

Mixed Experiences

While many reviews are negative, some customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
  • RG
    Rose Gallagher
    2 days ago
    1.0
    Was going to state representative Gary days office with my elderly grandmother she has a hard time walking driving up we see this usps car parked side ways on the handicap parking spots section covering spots blasting hood music noone in the vehicle.... plenty of regular parking i guess the guy thought rules dont apply to him or usps Do better usps I took photos for proof but wont let me add a photo the numbers on the vehicle 0323672 11:35 am march 2nd 2026
  • TB
    T Beard
    Nov 19, 2025
    1.0
    To the post mistress who told my mom to put my house # at the end of my address this last week needs to go back to school & review the usps website. The house # on a residential property goes before the name of rd. St. Ct. Circle. Way. It's not dumb st. #154 your town PA. 18049. 123 go back to school way, macungie pa 😑 guess you found it funny stop abusing seniors at that location & LB sold her a 33$ envelope to confirm a card would arrive here when there's several less expensive options! 0 stars!
  • JC
    Joseph Cortes
    Nov 17, 2025
    1.0
    I had a VERY important piece of certified mail. I wasn't home to receive it, so I went online set up for redelivery the next day. It was a Saturday and did not show up. I called Monday and they weren't sure why it did not get delivered. They said to sign the original notification and put it in the mailbox and they would deliver it on said Monday. Well when I checked the box, the notice was still there and no mail at all. Perhaps I did not have any mail that day, but I was told on the phone that the carriers would be informed and would deliver it. NOT! Super inconvenience for me. Pathetic. As of this writing , still don't have it. Going to the facility direct and deal with it.
  • MM
    Mindy Mohamed
    Oct 9, 2025
    1.0
    The tellers are slow and rude. Always a long line and everything is always more difficult then it should be.
  • JN
    Joel Navarro
    Nov 22, 2017
    5.0
    They went out of their way to deliver a component of my heater the day before thanksgiving si can heat my place thank you

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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