Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4517 in Lititz offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Shoppes At Kissel Hill (Behind McDonald's).
The staff is consistently described as friendly, helpful, and efficient, providing excellent customer service even during busy times.
Efficiency
Customers frequently mention quick service and minimal wait times, making their visits smooth and hassle-free.
Store Environment
The store is noted for being clean, well-organized, and welcoming, contributing to a positive customer experience.
Knowledgeable Staff
Employees are recognized for their knowledge and ability to assist with various services, enhancing customer satisfaction.
Mixed Experiences
While most feedback is positive, some customers reported issues with specific services or policies, indicating room for improvement.
HM
Hamida Miller
Dec 29, 2025
1.0
Just experienced how representative of this store was extremely rude to customers to the point that it made me uncomfortable.
JR
Jason “Jay” Reichman
Dec 29, 2025
1.0
I will 100% never do business with this location again. I went in today to pick up three packages, three which I had proof were delivered to this location. The person working the front was incredibly dismissive and claimed he did not have one of the packages, I literally have proof stating it's available for pickup till tomorrow. I would have picked all of my packages up sooner if this location wasn't constantly closed. One of my two Old Navy packages were found. The person in the front brought my package up and it was covered in an unknown substance. I refused the package as I had them delivered here to have peace of mind from damage. This is absolutely disgusting. At this point I consider this theft, as I have proof stating the one "missing" package was delivered. I have been having packages delivered here for a few months, never once have I been rude to your employees. This is beyond disgusting.
JW
Jim Weaver
Dec 26, 2025
5.0
It's easy in, easy out... very quick... handled with plleasentness and efficiency... leaving assured it will be processed immediately
RH
Robert Hostetter
Dec 26, 2025
1.0
I called before driving here to ask if they could rebind my music books with spiral binding. They assured me they could and told me the cost. I then immediately drove there, when I got there (about 8 minutes later) they told me they couldn’t rebind the books because their big cutter didn’t work. Firstly that’s a pretty important item to be out of commission at a copy shop, but secondly, that was the whole point of calling first was to make sure the could do it!
LH
Lisa Hilton
Dec 23, 2025
5.0
I have always had good experiences at out UPS store. I unfortunately am not sure of her name and I believe she is filipino I think. But she is always the nicest, helpful and is always looking for the best rate she can for me! Personally, I didn’t feel she deserves a raise.😊
The UPS Store in Lititz offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #4517 located?
It is located at 1002 Lititz Pike, Lititz, PA 17543, behind McDonald's in The Shoppes At Kissel Hill.
What are the operating hours of The UPS Store in Lititz?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and is closed on Sundays.
Is The UPS Store in Lititz wheelchair accessible?
The store has a wheelchair accessible entrance but does not have wheelchair accessible seating or restrooms.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer any special discounts or coupons?
Yes, customers can save big with special offers and coupons available through their website.
Can I pick up my orders in-store at The UPS Store?
Yes, The UPS Store offers in-store pickup services.
Which nearby restaurant can I visit before or after my trip to The UPS Store?
You can visit PrimoHoagies, a sandwich shop located near The UPS Store for a meal before or after your visit.
Are there nearby health services near The UPS Store for appointments while waiting?
Yes, Low Vision Optometry of Central Pennsylvania and Zounds Hearing are nearby health service providers you can visit.
What local businesses near The UPS Store could I visit for home improvement needs?
XMAN Inc., a damage restoration and home improvement store, and Mercer Handyman Services of Lancaster are nearby and provide home service options.