Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7200 New Falls Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
135 reviews
5 stars
37
4 stars
10
3 stars
9
2 stars
12
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some staff being friendly and helpful while others are reported as rude and dismissive.
Operational Issues
Numerous complaints about incorrect hours of operation, with the location often closing earlier than advertised, leading to customer frustration.
Package Handling
Several reviews highlight issues with lost or mishandled packages, including claims of theft and poor tracking, causing significant customer dissatisfaction.
Facility Conditions
Customers noted the physical condition of the location as poor, with cleanliness issues and a problematic environment due to loitering.
AS
Anonymous Sender
Feb 12, 2026
1.0
Beware Of this Location!! This particular Location does not have any cameras whatsoever! On the inside or the outside, So if your package mysteriously disappears somehow misplaced , unfortunately there is nothing you can do about it!! Management will do the bare minimum to rectify, or investigate, & will imply that there is no funny buisness going on here and they will basically brush you off to their claims department which will only cover the Maximum of $100.00 for “Lost packages” no matter the value of the contents, Through Priority shipping, So here is the back story I went into this location to send some medical supplies to a Medical Company that I do buisness with, The range in cost for the medical supplies range from $750.00-$1,000.00 which I typically do on a frequent basis, The Medical company pays for the Priority shipping + lost & or damage insurance, The medical supply company typically reaches back out to me within 2-3 buisness days confirming of receiving the medical supplies, so on this particular day I boxed and taped the package together like usual most times I take the Adhesive priority Sticker and place it on the package myself this day I did not which I thought nothing of it because when I don’t they normally just securely adhere it onto the package for me in front of my face after weighing the package then proceeding to give me a receipt with a tracking number, This day I had a young man late mid20s- mid 30’s that I see on the regular here at this location he waited on me at the register after relieving a co-worker from the register and weighing scale, As the relieved co worker was walking away she complimented & mentioned the cologne I was wearing so I briefly looked her way to say thank you within 5-10 seconds the young man postal worker that was waiting on me Craftly and fastly took the package off the scale and threw the package in a sorting bin when I seen this I was intrigued on how fast he did it so I said to him “Wow your fast you put the Priority Adhesive postal Sticker on the package Quick I didn’t even see you do it” he looks at me and shrugs in confirmation and mumbles like “yeah“ so I thought nothing of it he then proceeds and gives me the receipt with the tracking number even with the weight of the package on the receipt, 3-5 days go by I still didn’t hear anything from the medical supply company which I thought was odd with a paid Priority Shipping label, I waited another 2-3 days, I tracked the package so I thought, which it said it was delivered so I reached out to the Medical supply Company inquiring on why didn’t I receive confirmation or a notification that they have received the package, The owner of the company reaches back out to me to inform me that they did not receive a package Only the adhesive Priority Shipping label that still had the adhesive backing within a empty envelope, which concerned the Professional Medical supply company because they knew what they were expecting to get from me and what had transpired with the delivery and the package was odd and so the medical supply company & I got robbed out of $750.00 -$1,000.00 in medical supplies and only getting $100 back through a claim after Paying for priority shipping . I totally understand mistakes happen but let’s be clear here this was no mistake and tactically thought & carried out and The Young Man “Postal Worker” knew exactly what he was doing and if he did it to me that easy like it was normal like The company and I would take such a loss and not report it tells me this wasn’t his first rodeo opportunist behavior BEWARE !!!!!!!!!!!
CC
Carlo Capuano
Jan 28, 2026
5.0
Lionel
helped us renew my son’s passport and provided outstanding service. He was extremely fast, friendly, and very clear in explaining every step of the process. He made everything easy and stress-free. We are truly satisfied and highly recommend him!
HH
H.A
Nov 7, 2025
5.0
I stopped up here the other day to drop off a package and the clerk Keisha was amazing. She helped me through the whole process, took her time because I made a few mistakes and helped me fix everything. Just wanted to thank her for her service.
RH
Robert Hesley
Oct 25, 2025
5.0
Had a great experience with this location's passport services. The staff were extremely kind and and helpful. They even had some Legos and coloring to occupy my young kids while being helped.
TM
T.T Manfa
Sep 23, 2025
1.0
Horrible service! Unwilling to work or assist customers. A level of customer service that is unacceptable and does not reflect the standards of a community-serving institution.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 7200 New Falls Rd?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access other postal products and services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and most locations offer passport photo services as well. You need to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, appointments are usually required for passport services and can be scheduled using the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 7200 New Falls Rd?
Monday to Friday, it's open from 8:30 AM to 4:00 PM, and on Saturday from 9:30 AM to 12:30 PM. It is closed on Sundays.
Can I access my PO Box outside of regular operating hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. It's best to check with this Post Office for specific lobby hours.
How do I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete the setup in person at the Post Office with two valid IDs and your application.
Where can I find nearby banking and financial services when visiting this Post Office?
Nearby financial services include First Bank First Bank, Western Union, Ace Check Cashing, and Santander Bank US - ATM, which can assist with banking, money transfers, and check cashing.
Are there dining options close to the Post Office for a meal before or after my visit?
Yes, Golden Dawn and Golden Dawn Diner at Five Points are nearby American restaurants and diners where you can enjoy a meal.
What healthcare facilities are nearby in case I need medical assistance near the Post Office?
Immaculate Home Healthcare Agency, Five Points Pharmacy, CVS Pharmacy, Bucks County Health Department, and Levittown Family Medical Center are nearby healthcare options.
Is there convenient public transit or services near the Post Office to help me reach it?
While specific transit stations aren't listed, the Post Office is near places like Metro by T-Mobile for mobile and telecommunications services, and Shell gas station for fueling if traveling by car.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: