Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7200 New Falls Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
132 reviews
5 stars
35
4 stars
10
3 stars
9
2 stars
12
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others describe rudeness and a lack of willingness to assist.
Operational Issues
Many customers express frustration with incorrect hours of operation, often finding the location closed earlier than advertised.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers feeling that accountability is lacking among staff.
Facility Conditions
The physical condition of the post office is criticized, with reports of cleanliness issues and uncomfortable interactions with homeless individuals in the area.
Efficiency
While some customers appreciate the speed of service, others report long wait times and inefficiencies, particularly during busy periods.
- HHH.ANov 7, 20255.0I stopped up here the other day to drop off a package and the clerk Keisha was amazing. She helped me through the whole process, took her time because I made a few mistakes and helped me fix everything. Just wanted to thank her for her service.
- RHRobert HesleyOct 25, 20255.0Had a great experience with this location's passport services. The staff were extremely kind and and helpful. They even had some Legos and coloring to occupy my young kids while being helped.
- TMT.T ManfaSep 23, 20251.0Horrible service! Unwilling to work or assist customers. A level of customer service that is unacceptable and does not reflect the standards of a community-serving institution.
- FNFaisal NadeemSep 9, 20255.0Good staff
- RRRylee Ann RoofingSep 5, 20251.0Military should take over this place and run it efficiently! Two checks with signed contracts LOST never showed up in my mail BOTH customers confirm mailing it through this office. Zero accountability by all employed here. Threaten there retirement and benefits i guarantee efficiency will go through the ceiling.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 7200 New Falls Rd?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access other postal products and services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and most locations offer passport photo services as well. You need to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, appointments are usually required for passport services and can be scheduled using the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 7200 New Falls Rd?
Monday to Friday, it's open from 8:30 AM to 4:00 PM, and on Saturday from 9:30 AM to 12:30 PM. It is closed on Sundays.
Can I access my PO Box outside of regular operating hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. It's best to check with this Post Office for specific lobby hours.
How do I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete the setup in person at the Post Office with two valid IDs and your application.
Where can I find nearby banking and financial services when visiting this Post Office?
Nearby financial services include First Bank First Bank, Western Union, Ace Check Cashing, and Santander Bank US - ATM, which can assist with banking, money transfers, and check cashing.
Are there dining options close to the Post Office for a meal before or after my visit?
Yes, Golden Dawn and Golden Dawn Diner at Five Points are nearby American restaurants and diners where you can enjoy a meal.
What healthcare facilities are nearby in case I need medical assistance near the Post Office?
Immaculate Home Healthcare Agency, Five Points Pharmacy, CVS Pharmacy, Bucks County Health Department, and Levittown Family Medical Center are nearby healthcare options.
Is there convenient public transit or services near the Post Office to help me reach it?
While specific transit stations aren't listed, the Post Office is near places like Metro by T-Mobile for mobile and telecommunications services, and Shell gas station for fueling if traveling by car.