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The UPS Store #1546 in Lemoyne offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At 8th And Market Strip Center.
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while others praised specific employees for their friendliness and assistance.
Staff Behavior
Several reviews highlighted issues with staff behavior, including rudeness, lack of professionalism, and inappropriate comments, leading to a negative customer experience.
Efficiency
Customers expressed frustration with slow service and long wait times, particularly during peak hours, suggesting a need for better staffing during busy periods.
Positive Experiences
Despite the negative feedback, some customers reported excellent service from specific employees, particularly Michele and Nadia, who were noted for their helpfulness and positive attitudes.
Pricing Issues
Customers frequently mentioned dissatisfaction with pricing, including unexpected charges for services like taping boxes and printing labels, which contributed to a perception of poor value.
SS
Stephanie Stence
Nov 13, 2025
1.0
This store reflects horribly on UPS. The women that work the store are not nice, and no attempt at friendliness. This store needs to do an internal retraining policy. Their staff makes up “ company” policies so that they can be difficult.
In all of my years of mailing packages, three times they made mistakes that actually cost me a lot of money. Whomever owns this store needs to go back to work or close the store if they can not hire staff that can be at least kind.
DT
David Thomas
Nov 6, 2025
1.0
The woman that was in the store was so rude! She said her name was Andrea but who knows. Go to another store if possible. She says the right things but some how a thank you come off as rude. AVOID!!!!!!!
TW
Timothy and Pamela Weicht
Nov 1, 2025
2.0
They are so rude and need a class in customer service. I stopped using this place and started going to Staples for my returns.
AG
anita gustafuk
Oct 25, 2025
1.0
Every time I have an Amazon return they have an issue or blatantly refuse to accept it. They are rude and lazy and are always complaining about Amazon returns right in front of the customers. This is not a one off, I have had several experiences like this at this location.
DP
Dee Phillips
Oct 9, 2025
1.0
There is a woman that works here are the location in Lemoyne PA, she likes to use racial slurs towards customers. not sure why they continue to let her work here. I watched her be rude to a old lady who had a language barrier. Then she yelled at another woman on a different occasion and called the police on the woman for no reason after she refused to assist the woman who had shipping questions. This is not a welcoming location for all people and I refuse to go there when the lady is behind the counter.