The UPS Store

3.6
97 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6265 in Lebanon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Panera Bread & Chipotle Along Route 72!.

Details

  • DeliveryNot available

Location

The UPS Store
1451 Quentin Rd, Lebanon, PA
17042, United States

Hours

Reviews

3.6
97 reviews
5 stars
62
4 stars
1
3 stars
2
2 stars
2
1 star
30
  • JJ
    J. DeAngelo Jr
    Oct 9, 2025
    5.0
    Friendliness of the staff, ease of use & location
  • CA
    Cynthia Aquino
    Oct 2, 2025
    5.0
    Friendly, working at a fast paced, respectful, professional. Love the service that was given to me. It was very clear and understanding will definitely refer another friend to UPS.
  • JH
    Julie Hibshman
    Sep 20, 2025
    1.0
    Employee who waited on me this morning was rude. I have typically found employees at this location to be friendly and helpful. This experience was the opposite. It’s disappointing when you spend your day extending kindness and patience to not have it reciprocated. Hope he’s happy with his “customer service “🫤
  • JU
    Janelle Unger
    Sep 6, 2025
    1.0
    DO NOT ALLOW THEM TO PACK AND SHIP FOR YOU!!!! I sold an item on a third party e-commerce site and due to the size I need assistance packaging the item. I had a prepaid shipping label. I took the item to the store, a young man measured it, weighed it, and placed it in a box larger than the item, taped it, attached my shipping label and gave me my drop off confirmation. The measurements and weight matched the measurements and weight used to generate the prepaid shipping label. Imagine my surprise when I was notified that due to the size of the box, the shipping charge increased from $18.25 to $190 due to “dimensional weight.” The actual weight was 7 pounds 15.3 ounces and I was charged for 60 pounds! At no point during the packaging and me paying did he mention that the oversized box used because “we don’t have the other size so this should work” could increase the shipping cost. I would have pursued another option had I been informed that this was a possibility. I returned to the store to address the issue and was informed by the wife of the husband/wife owners that this wasn’t anything they could help with and given a phone number for UPS. UPS won’t do anything because it’s a third party e-commerce shipping label and the e-commerce site is saying that it’s the fault of the store employee for not being educates on matters such as these. Regardless, I lost $160 on the sale of an item due to the incompetence of an employee and the owners won’t take accountability for their lack of appropriate training for their employees. Learn from my mistake and do not allow them to “assist” you!
  • NN
    Natalie
    Aug 21, 2025
    5.0
    Austin is great, very friendly! Anytime I need anything I go straight to Austin. Keep him around!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6265 in Lebanon offer?

The UPS Store #6265 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.