Staples

4.0
170 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Lebanon, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1820 Quentin Road, Lebanon, PA
17042, United States

Hours

Reviews

4.0
170 reviews
5 stars
96
4 stars
31
3 stars
13
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for poor attitudes and lack of assistance.

Store Organization

The store is generally noted for being clean and well-organized, making it easy for customers to find what they need.

Product Availability

Customers appreciate the variety of products available, but there are complaints about stock discrepancies and pricing inconsistencies.

Printing Services

Printing services receive both praise for quality and speed, and criticism for issues with staff assistance and equipment functionality.
  • AA
    April A.
    Jan 2, 2026
    1.0
    The old lady in the printing area needs an attitude adjustment and better customer service skills.
  • DD
    David
    Dec 17, 2025
    5.0
    The Employee was very helpful and took his time to show the product.
  • DD
    Dago
    Dec 8, 2025
    1.0
    Unfortunately the people here don't really work. They just want to get paid and leave. (I got in a store shortly after 7, I left the store shortly after 7: 50. In that time, I waited for the guy probably a half hour to fix the problem/ get it going again. The dude that was supposedly helping me print my job said that these printers aren't really meant for large print orders and that they need to be submitted online. He canceled it and then said we aren't going to be able to finish it tonight. He said maybe they could get it tomorrow or the next day but I need it for tomorrow. The office superstore is a joke 🤣. He literally canceled my job after it had a paper jam.
  • AW
    Amay Custom Weddings
    Dec 2, 2025
    5.0
    It was a wonderful experience and so appreciated when I received all the postcards that August, the staff at Staples, Lebanon, PA gave me in the printing department on November 15th. I had a bridal show at the American Bridal & Wedding Expo at the Lancaster Convention Center on November 16th. I was very impressed with the way that the team tried to achieve my needs of the colors of my postcards for the show. They spent extra time and tried very hard to finish my project. Thank you so much for their efforts. I appreciate it.
  • WS
    William Selling
    Nov 28, 2025
    5.0
    This has to be the most organized and cleanest Staples in a 50 mile radius. They are always in stock with the products I need. Everything is easy to find, neatly displayed and the store itself is clean. The managers at this location are always very helpful and seem to handle most of the customer service because it seems Staples, like many other retailers these days, has dramatically cut back on their part-time help. You can at least get help at this location unlike many of the other locations in the Harrisburg/ Lancaster regions. The Lebanon Staples is often out of my way but I know I won’t leave here disappointed. The store manager, Matt, is extremely helpful. He always seems to be nearby and ready to answer any questions I may have.

Frequently Asked Questions About Staples

What types of services does Staples in Lebanon, PA offer?

Staples offers printing, shipping, technology, travel, and recycling services, along with products essential to working and learning.

What are the operating hours of Staples in Lebanon, PA?

Staples is open Monday to Friday from 8 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.