Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7238 in Latrobe offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Mountain Laurel Plaza.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
272 reviews
5 stars
243
4 stars2
3 stars3
2 stars0
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, particularly highlighting the helpfulness and friendliness of staff members like Dakota and Alyssa.
Efficiency
Many reviews noted the quick and efficient service provided, with minimal wait times and smooth processing of returns and shipments.
Staff Professionalism
While most feedback was positive, there were some concerns about the behavior of certain staff members, indicating a need for consistent professionalism across the team.
Convenience
The location is appreciated for its convenience, making it easy for customers to drop off packages and complete transactions.
Mixed Ownership Experience
Some customers expressed dissatisfaction with the new ownership, feeling that the service quality had declined compared to previous management.
- HKHayle Kindya2 days ago5.0Every time I go into this location, the workers are all friendly and very efficient
- EDEl DuderinoNov 2, 20251.0The guy with the ponytail and beard hates his job and hates dealing with people. I listened to him shame and rudely "educate" people on how bad we all are with making returns. He was condescending, disrespectful and flat out rude to everybody in line including me. Zero customer service skills but 100 on hating his job. I was shamed for having my returns in amazon bags. He was annoyed, sighed, rolled his eyes. He refused to throw away my amazon bags and I wasn't allowed to use their trash can..... that was already filled with amazon bags. What a clown. I would suggest a new line of work for this guy. One where he doesn't have to deal with people. You will know him if he helps you. He will shame you, educate you then say the phrases," in my training.", or "I've been trained in xyz." I wont be back.
- MSMary StockmanNov 1, 20255.0Staff is always friendly and helpful.
- TTTiaOct 28, 20255.0BEST CUSTOMER SERVICE! They go above and beyond! A couple weeks ago I had ordered invitations from Walgreens and they couldn’t do the size I needed. I called this ups location in Latrobe and spoke to Chad. He talked to me about my options and helped me create my invitations to the size they needed to be. He even pulled up my order in Canva and made adjustments to get it perfect! I was on a deadline to send them out and he helped me get them out same day! The Latrobe UPS is by far the kindest and quickest store I’ve been to! Will definitely keep going back!
- VBVirginia BarnettOct 24, 20251.0Don't like the new ownership. They are not nearly as friendly as the previous owners. They charge for any little thing. Don't help with little things. Don't care for a couple of the male tellers. Kind of mouthy.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7238 in Latrobe offer?
The UPS Store #7238 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours for The UPS Store #7238 in Latrobe?
Monday to Friday, 8:00 AM to 6:00 PM; Saturday 8:00 AM to 4:00 PM; Sunday 10:00 AM to 3:00 PM.
Is The UPS Store #7238 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It is open with regular hours on November 11 and 28.
Does The UPS Store #7238 provide mailbox rental services?
Yes, mailbox services are available for mail and packages at this location.
What payment options are accepted at The UPS Store #7238?
The store accepts American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, Samsung Pay, cash, and check.
How can I contact The UPS Store #7238 in Latrobe?
You can call them at +1 724-804-5983 or email store7238@theupsstore.com.
Where is The UPS Store #7238 located?
It’s located at 1070 Mountain Laurel Plaza, Latrobe, PA 15650, USA.
Are there any nearby restaurants where I can eat before or after visiting The UPS Store #7238?
Yes, nearby options include Tokyo Sushi & Hibachi, Eat'n Park, McDonald's, and Sunoco, offering a variety of dining choices.
What stores or services are close to The UPS Store #7238 that could be useful for errands?
Nearby are Giant Eagle supermarket, Dollar Tree discount store, Citizens Bank, and H&R Block for financial services.
Is parking or transportation convenient at The UPS Store #7238 in Latrobe?
The UPS Store is located in Mountain Laurel Plaza shopping center, making it accessible along with nearby amenities like Citizens Bank ATMs and U-Haul Moving & Storage.