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Brand Certified

United States Postal Service

2.7
(181 reviews)

Business Details

1400 Harrisburg Pike, Lancaster, PA
17604, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1400 Harrisburg Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1400 Harrisburg Pike, Lancaster, PA
17604, United States

Hours

Monday7:30 AM - 7:00 PM
Tuesday7:30 AM - 7:00 PM
Wednesday7:30 AM - 7:00 PM
Thursday7:30 AM - 7:00 PM
Friday7:30 AM - 7:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.7
181 reviews
5 stars
64
4 stars
11
3 stars
6
2 stars
8
1 star
92
  • CC
    cmschreffler
    1 day ago
    1.0
    What a joke, walked up to the girl on the right side and asked for help on shipping and she told me what to do. When I go to the employee on the left she tells me I picked the most expensive choice and it's too late. So literally paid more money after asking an employee for help! Ridiculous!
  • AZ
    Andrew Zinkan
    Apr 9, 2026
    2.0
    The employees are nice but this place is run so inefficiently. Slow service due to ancient/slow equipment/systems.
  • JR
    J R
    Apr 1, 2026
    1.0
    First time going in there today, was unfamiliar with the process of mailing a package out and how to properly tape it. The customer service there was not really friendly and seemed to have a negative attitude towards helping me. They were laughing in the process, made me feel like I shouldn’t have asked them for help. I don’t really go to the post office much, but after this experience, I don’t think I’ll be going to this post office ever again. It made me feel uncomfortable with asking the two ladies for help. It just seemed like they didn’t want to help me. Hopefully they can improve their customer service and be more professional in the process. God bless.
  • LL
    Luna Luna
    Mar 30, 2026
    1.0
    Does not answer phone.
  • BA
    Beartown Sportsmans Association
    Mar 21, 2026
    1.0
    Packages regularly go missing at this facility, or they take extremely inefficient routes—leaving the area, going out of state, then bouncing between Harrisburg and back here multiple times before finally being delivered locally if it make it at all. This level of inconsistency and lack of reliability is unacceptable for a service people depend on. It reflects poorly on the operation and raises serious concerns about how things are being managed. The service quality at this location is far below what should be expected.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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