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The UPS Store #3413 in Lancaster offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Stone Mill Plaza Near To Giant Food Store.
Jesus was very helpful and I appreciated that. This store has always been great. Thanks again Jesus.
NM
Nani Miller
Mar 23, 2026
1.0
I dont know who is worse the franchise owner or his rude employee. Looking at all the bad reviews on here, there is a serious problem with management. He needs to re-train his employee regarding customer service and the printing software they are using.
If there is a charge that is going to be made you should inform the customer what the charge is going to be and then ask the customer if they are ok with the charge.
Then you proceed with the order from there. This will help with customer satisfaction.
You do not stand behind your employee if they clearly need to be re-trained and you surely should refund the customer just for good business practices.
I also will be sending a letter to the Better Business Bureau and a formal complaint to the Corporate UPS Office to have this particular franchise on record for not refunding customers.
AW
Addrienne Whitfield
Feb 11, 2026
3.0
No notary after 4 pm
VT
Vahid Tahmasbi
Jan 7, 2026
1.0
They always pick on something and reject the items to send !!!
MM
Matthew
Jan 2, 2026
5.0
Jesus was great to work with. Very kind and personable! I was in for an Amazon return and he was a pleasant person to interact with!
What are the main services offered by The UPS Store #3413 in Lancaster?
The UPS Store #3413 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #3413 located?
It is located at 1390 Columbia Ave, Lancaster, PA 17603, USA, in the Stone Mill Plaza near the Giant Food Store.
What are the regular business hours for The UPS Store #3413?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays from 8:00 AM to 2:00 PM, and closed on Sundays.
Is The UPS Store #3413 open on major holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19, but open with regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store #3413?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store #3413?
Yes, mailbox rental and mailbox services are available at this location.
How can customers contact The UPS Store #3413 for inquiries or appointments?
Customers can call +1 717-299-9269 or email store3413@theupsstore.com for assistance.
Are there nearby food options for customers visiting The UPS Store #3413?
Yes, customers can visit nearby places like Subway, Stonemill Plaza Subway, Oriental Chinese Restaurant, Rosas Pizza and Grill, and Starbucks for quick meals or coffee.
What nearby businesses might be useful for someone visiting The UPS Store #3413 for home improvement or property services?
Nearby businesses include Amish Built, Inc. for building, Finish My Basement for remodeling, Hart Property Group LLC for property management, and Lancaster Residential Cleaning Service.
How can nearby transit or transportation services assist customers visiting The UPS Store #3413?
Lancaster Limo Rental nearby offers limo and airport shuttle services, which can help customers reach The UPS Store or nearby locations conveniently.
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