United States Postal Service

4.1
31 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 153 Rohrerstown Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
153 Rohrerstown Rd, Lancaster, PA
17603, United States

Hours

Reviews

4.1
31 reviews
5 stars
23
4 stars
1
3 stars
0
2 stars
0
1 star
7
  • JT
    Jennifer Tulonen
    Jun 6, 2025
    1.0
    Worst customer service I've ever experienced. I opened the door at 10:31 and the worker very rudely snapped they were closed for lunch.... While serving customers. Having 2 hour lunch must be nice!
  • ZG
    zaida garcia
    Sep 24, 2024
    5.0
    Amo este lugar son muy amables y siempre tienen una sonrisa cuando te atienden 🥰❤️
  • VV
    Vanessa Goyco Rodriguez (vane)
    Jun 20, 2023
    5.0
    Amo este lugar llevo 7años con mi p.o box ..
  • MM
    Muffin Man
    Sep 24, 2021
    5.0
    Fast, friendly, knowledgeable staff behind the counter.
  • HJ
    Heidi Jean
    Dec 6, 2018
    1.0
    I have NEVER had a positive experience at this place. I walked in at 4:32, and the lady behind the counter snapped “we’re closed! We closed at 430!” In an unnecessarily rude tone... this is the same woman who gave me problems for not having a signed credit card, despite having my ID, and who tried insisting that my PO Box has to be my legal address. As someone who has had a PO Box for the last 14 years, I know that’s far from the case. Plenty of people want a job- I suggest this location “cleans house” and hires people with social skills, who aren’t bitter and clearly hate their job, and working with the public.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.