United States Postal Service

2.5
33 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1813 Olde Homestead Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1813 Olde Homestead Ln, Lancaster, PA
17601, United States

Hours

Reviews

2.5
33 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
2
1 star
18
  • CG
    Craig Good
    Sep 29, 2025
    1.0
    How is the post office closed, but the other businesses in the complex still open? Glad I wasted my lunch break for this nonsense. I would call this location before you go to make sure they are actually open. Sloppy
  • AZ
    Abel Canales Zamora
    Sep 7, 2025
    1.0
    Friendly service but awful policies, paid almost 50 dollars for express delivery which should be 6-10 business days. Day 11th and package hasnt arrived at destination, I don't get a refund. What a scam!
  • MM
    Morris Miller
    Jul 25, 2025
    1.0
    This place is unbelievably horrible and slow. This is the problem with government and unions. They have zero incentive to work faster. Love the passive aggressive sign. This after months of having the outdoor drop boxes closed. Who knew that customer satisfaction was their #1 goal? EDIT: now an hour and 35 minutes for lunch to increase customer disservice. And the rates are going up for the holidays. EDIT: lunch breaks are now almost two hours long. Sorry for the inconvenience? Really? Closing when many people are trying to run errands on their own lunch breaks? This is government for you! Paid well, great benefits, sub-mediocre work that’s unacceptable. I cannot wait for the day where it’s self service. Wants stamps? Put your credit card in and it spits them out. Need to mail a package? Place it on the scale, pick your service and pay. Simple!
  • LO
    Lillian Ortiz
    Apr 25, 2024
    4.0
    I had a good experience; expectations were met. Friendly service. Not busy. Parking in the back.
  • JM
    Justin M
    Nov 21, 2015
    2.0
    It's a (mostly) government owned operation, so you can't expect much in the way of customer service or employees caring about their jobs.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.