Brand Certified
United States Postal Service
2.7(172 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1400 Harrisburg Pike, Lancaster, PA
17604, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1400 Harrisburg Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
172 reviews
5 stars
62
4 stars
9
3 stars
6
2 stars
7
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are significant complaints about unprofessional and rude behavior from certain employees, particularly Bharat Patel, leading to a negative customer experience.
Service Efficiency
Customers frequently report long wait times and inefficiencies, with some stating that the service is hit or miss depending on the employee.
Positive Experiences
Despite negative feedback, several customers praised specific employees like Margie and Bharat for their helpfulness and professionalism, indicating that good service does exist at this location.
Package Handling Issues
Numerous reviews mention problems with lost or misrouted packages, contributing to customer frustration with the postal service.
- LMLuiz MilFeb 25, 20261.0My experience with Bharat Patel was extremely disappointing. He was rude, dismissive, and unprofessional. There was no courtesy or basic respect in the interaction, which is unacceptable in any professional setting. What’s even more concerning is that I’m not the only one saying this. There are multiple reviews mentioning similar behavior, yet management appears to be doing nothing about it. When the same complaints keep coming up and no action is taken, it reflects poorly on the entire management . I would not recommend dealing with him based on my experience.
- CCConcerned CustomerFeb 13, 20261.0I had an extremely disappointing experience at the passport office due to the unprofessional behavior of an employee named Bharat Patel.
- SSscs101Jan 16, 20261.0Atrocious experience. Worker was explaining how my wife's hometown was like a 3rd world country when he was serving time there when I had to educate him that we are in the 21st century. It would be nice if the worker handled their role in passport services vs. giving me their background story.
- NBNguyen BangJan 15, 20261.0I waited 40 minutes to send a letter.
- BVBrian VulgarisJan 6, 20265.0In reading reviews, it looks like service at the passport section is hit or miss.. I can say I hit on a 100% satisfactory experience. I dealt with Olgie. She was FANTASTIC! Knowledgable, friendly, and efficient. Thank you Olgie for making the process easy and painless!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1400 Harrisburg Pike?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, thousands of Post Offices accept first-time passport applications and most can take your passport photo. You should complete and print your application before applying.
Do I need an appointment to access passport services at 1400 Harrisburg Pike?
Most locations require scheduling an appointment for passport services using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I reserve a PO Box online at this USPS?
Yes, you can search for and reserve PO Boxes securely online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with your local Post Office for specific lobby access times.
What nearby services can I find close to the USPS at 1400 Harrisburg Pike?
Nearby you can find several employment agencies like Elwood Staffing and Express Employment Professionals, health and chiropractic services including Dr. Janet Harriger DC and Krueger Chiropractic Clinic, as well as beauty salons such as Farrah's Threading and Beauty Studio.
Are there other postal service locations near this USPS?
Yes, there are other nearby postal service locations including United States Postal Service and Lancaster Post Office, which may offer similar shipping and mailing services.
What points of interest near the USPS could be useful for visitors?
Visitors might find the Pennsylvania Department of Transportation Photo License Center nearby helpful for licensing needs, and after visiting USPS, they could check out local financial services like those provided by Stephanie J. Erney or Laura Juarbe.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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