Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1400 Harrisburg Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
164 reviews
5 stars
58
4 stars
9
3 stars
6
2 stars
7
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their helpfulness, while others, particularly Bharat, are criticized for being rude and unprofessional.
Package Handling
Numerous complaints about lost or misrouted packages, with customers expressing frustration over delays and poor tracking.
Staffing Issues
Many reviews mention long wait times and understaffing, leading to inefficient service and customer dissatisfaction.
Positive Experiences
Despite negative feedback, several customers report positive experiences with specific employees, highlighting good service and professionalism.
Communication Problems
Customers frequently express frustration over the inability to reach the post office by phone and issues with automated systems.
- DDDavlik3 days ago1.0It’s just not a good place for pick up, the least amount of time I spend here was not less than 3 hours
- DGDave G4 days ago1.0Most unfriendly lady
- MWMorgan WhiteNov 4, 20251.0Constantly long wait times, horribly inefficient
- KSKayley SextonNov 2, 20252.0Pleaseeeee get a better system that your self service parcel drop off box isn’t always jammed
- SRSebastian RasailySep 23, 20251.0I would like to file a complaint regarding an employee named Bharat Patel. My recent experience with him was extremely unprofessional and disrespectful. He was rude, dismissive, and made comments that came across as insulting and even discriminatory. When I went in to inquire about my passport, I didn’t have all the answers to his questions right away. Instead of assisting me with patience, he responded in a condescending manner, saying things like “Are you dumb?” His tone and behavior made me feel belittled and unwelcome. Even though I did not have an appointment and simply walked in to ask if assistance was possible, he could have explained the policy politely. Instead, he rudely pointed to the board and told me they were closed, despite being right there and capable of explaining in a respectful way. It seems he may be dealing with personal issues, but regardless, his conduct towards customers is unacceptable. Multiple people have also mentioned similar negative experiences with him, which makes this a recurring concern. I strongly urge management to review this matter and address his behavior. Customer service roles require respect, patience, and professionalism, and he should be reminded of the importance of treating people with courtesy and humility.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1400 Harrisburg Pike?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, thousands of Post Offices accept first-time passport applications and most can take your passport photo. You should complete and print your application before applying.
Do I need an appointment to access passport services at 1400 Harrisburg Pike?
Most locations require scheduling an appointment for passport services using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I reserve a PO Box online at this USPS?
Yes, you can search for and reserve PO Boxes securely online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with your local Post Office for specific lobby access times.
What nearby services can I find close to the USPS at 1400 Harrisburg Pike?
Nearby you can find several employment agencies like Elwood Staffing and Express Employment Professionals, health and chiropractic services including Dr. Janet Harriger DC and Krueger Chiropractic Clinic, as well as beauty salons such as Farrah's Threading and Beauty Studio.
Are there other postal service locations near this USPS?
Yes, there are other nearby postal service locations including United States Postal Service and Lancaster Post Office, which may offer similar shipping and mailing services.
What points of interest near the USPS could be useful for visitors?
Visitors might find the Pennsylvania Department of Transportation Photo License Center nearby helpful for licensing needs, and after visiting USPS, they could check out local financial services like those provided by Stephanie J. Erney or Laura Juarbe.