Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1005 in Lancaster offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Off Centerville Road Exit Of Route 30; In The Giant Shopping Ctr.
The majority of reviews highlight friendly, helpful, and efficient staff, with many customers expressing appreciation for the personalized service they received.
Efficiency
Customers frequently mention quick and efficient service, particularly for returns and shipping, making their experiences hassle-free.
Mixed Experiences
While many reviews are positive, there are notable instances of poor service and unprofessional behavior from some staff members, indicating inconsistency in customer experiences.
Veteran-Owned
Several customers appreciate that the store is veteran-owned, which adds to their positive perception of the business.
TH
Tom Heagy
Feb 25, 2026
5.0
Everything always goes smooth, they’re friendly and super fast!
CM
Colleen Murphy
Feb 25, 2026
5.0
Truly the best customer service. I was there to print a flyer to frame for a nonprofit and Andrew was so patient and paid attention to all details to make the project literally perfect. I also go here often to return Amazon purchases and it’s super fast with no hassle. I will not go anywhere for printing needs or returns. Thank you Andrew!
DB
Denise Buch
Feb 21, 2026
5.0
Always fast, reliable service. All employees are helpful and kind.
DK
Dakota Kaiser
Jan 29, 2026
5.0
Andrew was extremely helpful. He came out to my car to help me bring in 2 very heavy items to return. I always go to this UPS store and all the employees are so nice!
CB
Christopher Bosch
Jan 23, 2026
5.0
Rue was very personable and took care of my faxing needs in a timely manner.