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With a focus on the community of small businesses and consumers, Staples in Lancaster, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
224 reviews
5 stars
130
4 stars
24
3 stars
10
2 stars
19
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional, particularly in the printing department.
Product Availability
Many customers appreciated the wide selection of office supplies and printing services available, often finding what they needed.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Printing Services
Feedback on printing services was mixed; while some praised the efficiency and quality, others reported issues with staff assistance and service quality.
Management Issues
Several reviews pointed to concerns about management practices and employee training, particularly regarding customer interactions and service quality.
- AVAlina Volkova4 days ago2.0I went to pickup my print documents, I wait 30 mints just for my order, no one ask me for help.. a female with color hair was there and she was unprofessional she even not understand her job.. my print is also not correct.. it was 2 said print but they did one side..
- MBMarlys BookNov 14, 20255.0Friendly, helpful staff helped me with my computer problem.... no need to buy a new computer, yet!
- JBJoshua BerstecherNov 13, 20251.0Arrived right before 9 to drop off prepaid UPS package and they had closed and locked up. When I asked to drop off they refused. Not one of the 5 plus employees cared to help.
- AMAlex MassieNov 13, 20255.0I Love this Place! Office Supplies - Check. Printing and Book Binding - Check. Easy Rewards - Check, Check, Check! I have been earning rewards by returning used ink cartridges and of course on purchases. Sign up quickly at the register and enter your phone number each visit, and viola, points are earned. I got a brand new, extremely comfortable, Office Chair last week for FREE* using my points! Can't beat it!!! * - I had to pay $0.49 because rewards are used in whole dollar values only.
- MKMarty KelleyNov 3, 20255.0Staples in Lancaster has great products for printing, copying, paper supples and more. And the staff is very helpful and efficient.
Frequently Asked Questions About Staples
What services does Staples in Lancaster, PA provide?
Staples offers innovative printing, shipping, technology, travel, and recycling services, along with essential products for working and learning.
What are the store hours for Staples in Lancaster?
Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Staples offer same-day delivery and curbside pickup services?
Yes, Staples provides in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of products can I find at Staples in Lancaster?
Staples offers a wide range of products including laptops, desktops, printers, office supplies, furniture, and technology accessories from brands like Dell, HP, Apple, and Canon.
Can I recycle ink cartridges and batteries at Staples?
Yes, Staples accepts recycling of electronics, ink cartridges, and batteries.
What payment options does Staples accept?
Staples accepts American Express, Mastercard, Visa, Discover, cash, checks, Apple Pay, and Android Pay.
Where is the Staples store located in Lancaster, PA?
Staples is located at 1296 Lititz Pike, Golden Triangle Shopping Center, Lancaster, PA 17601.
What nearby places can I visit before or after shopping at Staples?
You can visit the Golden Triangle Shopping Center, Dollar Tree for discount items and crafts, or grab a meal at The Original Rock Hard Cafe nearby.
Are there convenient dining options near Staples in Lancaster?
Yes, nearby dining options include Burger King, Subway, Papa Johns Pizza, Juicy Crab seafood restaurant, and The Original Rock Hard Cafe for smoothies and casual meals.
Is there access to fitness and wellness centers near Staples?
Nearby you can find LA Fitness gym and Freedom Plasma donation centers for health and wellness needs.