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United States Postal Service

2.5
(11 reviews)

Business Details

178 Scenic Dr, Lackawaxen, PA
18435, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 178 Scenic Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
178 Scenic Dr, Lackawaxen, PA
18435, United States

Hours

Monday9:00 AM - 1:00 PM2:00 PM - 4:00 PM
Tuesday9:00 AM - 1:00 PM2:00 PM - 4:00 PM
Wednesday9:00 AM - 1:00 PM2:00 PM - 4:00 PM
Thursday9:00 AM - 1:00 PM2:00 PM - 4:00 PM
Friday9:00 AM - 1:00 PM2:00 PM - 4:00 PM
Saturday8:30 AM - 11:30 AM
SundayClosed

Reviews

2.5
11 reviews
5 stars
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0
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0
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1 star
6
  • NK
    Name To Know
    Mar 18, 2026
    1.0
    I had an extremely frustrating experience at the Lackawaxen Post Office. I went to pick up packages and was initially told I needed ID—which I had. Then I was told that wasn’t enough because I didn’t have the pink slip they leave. The problem is, this wasn’t even an official USPS notice—just a reused pink slip with handwritten information. Since when does a non-official piece of paper override a valid government-issued ID with the correct address? The employee even said, “I don’t know you,” which is exactly why ID exists—to verify identity. Requiring a reused, handwritten slip over proper identification makes no sense. To make matters worse, they don’t seem to ensure all packages are released at once. What happens if you’re given only one package and later find out there was another? You’re expected to come back again—with a slip you may not have? It’s incredibly inefficient and wastes customers’ time. On top of that, the limited hours are very inconvenient—closing for lunch with no coverage and only being open until 11 AM on Saturdays. I don’t usually leave negative reviews, but the lack of consistency, unclear policies, and poor customer service made this experience unacceptable.
  • DD
    Daniel
    Aug 16, 2024
    1.0
    They don't deliver, in an ideal world, USPS would only be used to send mail and not packages. They also do not have any way to notify us that they have our packages.
  • GC
    Ginnie Coleman
    Jun 16, 2024
    1.0
    If I could go lower than 1star I would. This post office arbitrarily decides what it is going to deliver. I recently have had 5 packages returned to the sender saying no such address exists, because my box number was not on the shipping label. I'll admit that was my fault, however I get junk mail and other mail without my box number in my box. So post office, you can't have it both ways and do what is easy for you. And the excuse that you have new people and it takes too much for them to cross reference is ridiculous. That's their job, to deliver all the mail, not just what is easy for them.
  • AN
    Andrey Nevryanskiy
    Dec 29, 2018
    5.0
    Always friendly and nice people working there.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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