United States Postal Service

2.7
35 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 235 Grimley St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
235 Grimley St, Kutztown, PA
19530, United States

Hours

Reviews

2.7
35 reviews
5 stars
14
4 stars
0
3 stars
1
2 stars
0
1 star
20
  • CC
    Caleb Crist
    Aug 15, 2022
    5.0
    Supa hot fyre
  • RS
    Robert Stull
    Mar 29, 2021
    1.0
    Always forgets mail, I have it set up where I get photos of what is to come in the mail via email and don't receive that mail up to days later.
  • BH
    B H
    Oct 20, 2018
    1.0
    Showed up to ship a package on saturday 10 min before lobby closed, after being sent there from another location. Walked in and they had already shut the security gates with 2 customers being helped. Hours listed state they are open until 11 am. Was told by the guy behind the counter they werent taking any more customers, "we have things to do in the back, sorry". 10 minutes before posted closing time?!?!?!? Explained to him i needed this package to ship today and all i got was excuses. I wont go back to this location and will be filing a complaint with the postmaster general. Terrible customer service and misrepresentation of their hours of operation.
  • SL
    Steven Lewis
    Oct 6, 2015
    1.0
    I was supposed to receive an item in the mail from eBay, when I didn't receive it in a specified date I tracked it and it said it was delivered, and I haven't received it!! It makes me wonder how much of my mail is going in the wrong box! I moved to PA from Ohio a year and a half ago and this is the second post office to screw up my mail,it's absolutely ridiculous!!
  • SO
    Stan O
    Sep 13, 2015
    1.0
    I had a package that went out for delivery. The post man / woman didn't feel like delivering it. So instead they said "We attempted to deliver your item at 12:58 pm on September 12, 2015 in KUTZTOWN, PA 19530 but could not complete the delivery because the employee did not have the appropriate credentials to access the delivery location. Your item will go out for delivery on the next business day." The credentials that they would have needed would have been a little gumption to carry a 3 pound box from there truck to my door step. Happens to be a regular house with a porch 2 BLOCKS FROM THE POST OFFICE.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.