Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 620 Allendale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
620 Allendale Rd, King Of Prussia, PA
19406, United States
Hours
Reviews
2.1
147 reviews
5 stars
36
4 stars
3
3 stars
4
2 stars
7
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlight a lack of professionalism and rudeness from staff, with several customers reporting negative interactions and unhelpful attitudes.
Staff Performance
While some employees received praise for their helpfulness and friendliness, others were criticized for being rude, dismissive, and unprofessional.
Operational Issues
Customers frequently reported problems with long wait times, incorrect hours of operation, and staff taking unscheduled breaks, leading to frustration.
Package Handling
There are multiple complaints about lost or mishandled packages, with customers expressing dissatisfaction over the delivery service and handling of their items.
Mixed Experiences
Some customers had positive experiences with specific employees, indicating that service quality can vary significantly depending on who is working.
- MGMerida GhassempourNov 3, 20251.0I’m extremely disappointed with the service I received today. A few months ago, it was my first time returning a package at this location. The employee back then told me I needed to tape the label onto my box, so I bought a roll of tape from them, used it, and kept it for future use. Today, I brought that same tape with me to return another package. When I got to the counter, the lady scanned my label, took the tape from my hand, and said, “You need to pay for that too.” I explained that I already purchased it a few months ago, but she started questioning me — asking when and from who. I said I didn’t remember the exact date but that it was during the summer. She then said that if I had bought it here, it would’ve had a staple on it. It’s not my fault that the previous employee didn’t staple it. After being accused like that, I told her she could keep it if she thought I hadn’t paid for it. She ended up handing it back to me, but at that point, I was already exhausted and embarrassed by how I was treated. This kind of attitude and lack of professionalism is completely unacceptable. I’ve never had such a frustrating experience over something so small
- AJA. Charlie JewellOct 29, 20255.0This is the best post office I have ever been to! The two women working up front are always so kind and pleasant :) Thank you so much for helping me with my snail mail! ♡
- IIIrynaOct 2, 20251.0My parcel was lost. I only had to wait 2-4 days. The parcel arrived only a month later. I ordered delivery to the hotel. I was at the hotel for 2 weeks. My parcel arrived 2 weeks later, after I checked out of the hotel. I was unable to receive my parcel. My parcel was at this post office the whole time and no one could deliver it to me. I went to this post office 3 times, but they didn't give me my parcel.
- RBRiza BayogluSep 22, 20251.0The lady that works here is the worst I have ever seen in any business. Unprofessional, very rude, and aggressive behavior.
- RCRose CarolinoAug 12, 20251.0Who’s hiring these people? Zero communication skills and zero customer service!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 620 Allendale Rd provide?
They offer mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment via the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this USPS branch?
The Post Office is open Monday to Friday from 9 AM to 5 PM, Saturdays from 9 AM to 2 PM, and closed on Sundays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person, bringing two valid IDs and a completed application if applying on-site.
Is 24/7 access to PO Boxes available at this branch?
Most USPS locations provide 24/7 lobby access to PO Boxes, but specific hours may vary. Check this Post Office for details.
What nearby places could I visit before or after my trip to the USPS?
You might visit the Post Office King of Prussia or the Upper Merion Baptist Church nearby. These locations can be convenient stops when handling community or personal errands.
Are there any nearby services that complement USPS offerings?
Yes, nearby you can find Diversified Tax and Accounting Services for financial needs and Omnicare pharmacy for health-related needs.
How can nearby storage facilities assist me with USPS services?
Storage facilities like StorQuest Self Storage, Extra Space Storage, and CubeSmart Self Storage close to the Post Office offer secure places to store items you may be shipping or receiving.