Hibu Inc. is a leading provider of digital marketing solutions to local businesses across the US. We’re a one-stop-shop for all the digital marketing a small business needs - providing our clients with one-on-one service and unmatched expertise, saving them time, money and frustration. We make sure their business information is correct wherever and however customers are searching for them — with search or voice search. We build cutting-edge, secure websites, that deliver a great user experience on any device — written and designed to engage visitors. We help our clients take control of their online reputation and help them advertise on the web’s top sites and popular apps. We’re committed to keeping our technology cutting edge, so our clients can stay ahead of their competition. Hibu is a Facebook Marketing Partner, Google Ads Premier Partner, Google My Business Partner, Yahoo Preferred Partner and Bing Ads Select Partner. Hibu has an A+ rating with the Better Business Bureau and is LSA (Local Search Association) certified.
Many customers praised the responsiveness and dedication of individual representatives, particularly Brian Jenkins, Tom Brown, and Daniela Marin, highlighting their commitment to helping businesses grow.
Mixed Results
While some customers reported significant improvements in online presence and lead generation, others expressed dissatisfaction with the overall effectiveness of Hibu's services and the complexity of their contracts.
Communication Issues
Several reviews mentioned poor communication and lack of follow-up from Hibu after signing contracts, leading to frustration among clients.
Website Quality
Customers generally appreciated the quality of the websites created by Hibu, noting that they were professional and user-friendly.
High Costs
Multiple reviews indicated concerns about the high costs associated with Hibu's services, with some customers feeling that the pricing was not justified by the results.
BA
Betsy Arthur
Dec 12, 2025
1.0
Buyer beware, best to stay far away from Hibu. I'm not a negative reviewer, but I want to warn any other small business owner to avoid this company. Hibu is a bad faith scam, and you're better off DIYing a website or choosing an actual website designer.
Their formula is rigid and doesn't leave room for the individual business to adjust the website appearance or content. The Hibu employees are pleasant, but the company and their contracts are a predatory, expensive scam. There's no support for technical domain issues, and it's nearly impossible to end a contract, which you will most certainly want to do.
They also seem to have a high turnover rate, or maybe that was just my experience.
AM
Anthony Edward Munoz
Nov 29, 2025
5.0
the salesman I received, Mike is nice.
Mike said this company is google…
My only critical review is that the Hibu interface
requires too much administrator oversight.
Thanking Mike!!!
Min monthly payment was over $900 for minimum oversight.(dragon ball z reference ).
not bad!!
LB
Lauren Bell-Mitchell
Nov 24, 2025
5.0
Brian Jenkins has been an excellent addition to our team here at Precision Auto! He has gone above and beyond to meet our needs for our website and advertising. He is honest, creative, and incredibly responsive. Our website is professional, yet has a family vibe, and functions perfectly for our needs. Highly recommend Brian Jenkins for all of your advertising needs!
JD
Jeff Doherty
Nov 23, 2025
5.0
I had a great experience working with HIBU representative Brian Jenkins. I want to thank him for all of his time and dedication in setting up my online advertisement for my business, Atlas Tree Service LLC.
AV
Anthony Vozza
Nov 17, 2025
5.0
Brian Jenkins has been an outstanding partner in managing the social media marketing for my automotive repair shops. His attention to detail, creativity, and genuine commitment to our success have made a tremendous difference, starting with the launch of my first shop and continuing as I consulted him while opening my second location. Throughout the transition and expansion, Brian consistently delivered thoughtful guidance, effective strategies, and dependable support. His work ethic and expertise truly set him apart, and he’s a remarkable asset to the Hibu marketing team. I’m grateful for everything he has done to help grow my business.
Frequently Asked Questions About Hibu
What are Hibu's main business hours?
Hibu is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Where is Hibu located?
Hibu is located at 2701 Renaissance Blvd, Suite 140, King of Prussia, PA 19406, USA.
What digital marketing services does Hibu provide?
Hibu offers digital listings management, display advertising, online reviews, reputation management, search engine optimization, search marketing, social media marketing, and website development.
What certifications and partnerships does Hibu have?
Hibu is a Google Premier SMB Partner, Facebook Marketing Partner, Yahoo! Preferred Partner, Bing Ads Select Partner, and LSA Certified with an A+ rating from the Better Business Bureau.
What payment options are accepted by Hibu?
Hibu accepts American Express, Discover, Mastercard, and Visa.
What languages does Hibu operate in?
Hibu operates in English.
How can I contact Hibu?
You can reach Hibu by phone at +1 610-731-2500 or toll-free at +1 877-237-6120.
What nearby public transportation options are available for visitors to Hibu?
Visitors can use the SEPTA NHSL Hughes Park Station light rail and the Hughes Park Station train station near Hibu, making it convenient to reach the office via public transit.
Are there any parks close to the Hibu office where clients can relax?
Yes, nearby parks include Hughes Park Station Park and Merrill C Young Park, offering green spaces for relaxation before or after your visit.
What local businesses or organizations are near Hibu that might be of interest?
Nearby businesses include MedRisk (physical and occupational therapy), Recovery Centers of America (medical center), and D2 Groups (architectural and interior design). Visitors might find synergy or assistance from these establishments.