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The UPS Store

4.1
(57 reviews)

Business Details

345 Scarlet Rd, Kennett Square, PA
19348, United States
(484) 732-8421

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7650 in Kennett Square offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
345 Scarlet Rd, Kennett Square, PA
19348, United States

Hours

Reviews

4.1
57 reviews
5 stars
42
4 stars
2
3 stars
0
2 stars
0
1 star
13
  • JJ
    James
    Feb 17, 2026
    5.0
    Went to do an Amazon return and a very kind worker by the name of Jess was super helpful and had great customer service will 100% be doing more business here in the future
  • JC
    Jacquelyn Chellquist
    Feb 17, 2026
    1.0
    Dropped off prepaid packages and the employee seemed exasperated to do so. Left to get another package and they were clearly bad mouthing customers that were just there. Very unprofessional
  • TR
    Taylor Della Rocca
    Jan 22, 2026
    1.0
    Unprofessional establishment. Teenagers sitting on their phones, rude employees with no managers present for more than 20 minutes. Not friendly and they do not follow policy. Takes forever, no service. Find another UPS.
  • TW
    taylor williams
    Jan 20, 2026
    1.0
    Terrible experience. They made me carry packages to the back of the store for them. Unprofessional and Lazy. That’s your job, not mine. The workers are incompetent and rude. Young girls who have no idea what they’re doing, sitting on their phones and IGNORING customers in the back. No customer service skills. The manager leaves and let’s teenagers run the place. Rolling their eyes with major attitude. This UPS is awful, save your time and money and go to another location.
  • CR
    Carmen Della Rocca
    Jan 18, 2026
    1.0
    This UPS is so unprofessional. 2 teenage girls running the store alone. Asked me to carry packages to the back for her. Not friendly at all. Charged me 5$ to tape packages? Never once been charged for tape, so I said no I’ll buy my own roll to keep off the wall for 5$. The other girl sat on her phone in the back corner and ignored other customers. They looked so miserable and upset that I even came in. Will NOT be coming back to this location. Black hair curly young girl was incompetent and rude. Entitled, no respect, eye rolling, attitude. Should be fired.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services are offered at The UPS Store in Kennett Square?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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