United States Postal Service

2.6
79 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 111 Franklin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
111 Franklin St, Johnstown, PA
15901, United States

Hours

Reviews

2.6
79 reviews
5 stars
26
4 stars
7
3 stars
1
2 stars
3
1 star
42
  • NM
    Nicholas Macrine
    Nov 15, 2025
    5.0
    I just moved to Johnstown and the post office was very helpful with forwarding my mail and answering all my questions.
  • YS
    Yvette D. Smalls
    Oct 16, 2025
    1.0
    What's the point of changing your address if you're not going to receive it??? Why does it take 4 days for a package to arrive at my address from downtown on Franklin St? This post office service sucks! I'm contacting the Headquarters Office
  • JJ
    Jaron Jeske
    Oct 2, 2025
    1.0
    I’m almost positive they hire the utmost laziest people ever. A carrier came to my doorstep not even carrying a package and stuck an “attempted delivery” sticker to my window. I opened the door and read it as he was walking away and I yelled “where’s my attempted package at???” And the dude absolutely ignored me and kept walking. Screw this company. In every way. And you can’t talk to them on the phone because it’s twist and turns of constant automated system voices. I’ll cheer the day USPS goes under.
  • BB
    Brian Beeman
    Sep 6, 2025
    1.0
    Horrible, attempted delivery slips cause people can't do there jobs. I was literally in my driveway cleaning out my car. I guess im supposed to stand on the mailbox for signature required mail
  • JK
    Jackie Kimberling
    Nov 23, 2020
    1.0
    Package arrived in Johnstown on the 14th supposed to be delivered on the 16th. It's now the 23rd. Why does it take over a week? I'm less than an hour away. My package must have been "lost" with the mail in votes

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.