The UPS Store

4.6
164 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3555 in Jenkintown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At York Rd And Summit Rd.

Details

  • DeliveryNot available

Location

The UPS Store
201 York Rd, Jenkintown, PA
19046, United States

Hours

Reviews

4.6
164 reviews
5 stars
141
4 stars
6
3 stars
3
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their exceptional service.

Cleanliness

The store is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Efficiency

Many reviews mention quick service and efficient handling of packages, making the shipping process smooth for customers.

Communication Issues

Some customers reported difficulties in reaching the store by phone and issues with package tracking, indicating a need for improved communication.

Parking Concerns

Several reviews mentioned inconvenient parking, which detracted from the overall experience for some customers.
  • GB
    Gail Bunting
    Nov 14, 2025
    5.0
    I was very scared about shipping but its was a lot easier than I thought :)
  • PJ
    Paul Saint John
    Oct 31, 2025
    5.0
    Always great service!! ⭐️⭐️⭐️⭐️⭐️ ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————
  • OC
    O Coop
    Sep 29, 2025
    1.0
    Clean and convenient store. HOWEVER, the customer service leaves a lot to be desired. Today an older lady in her 80’s was trying to send off a package. She did not realize that the shipper who she was returning to emailed her a return shipping label. He did not help her and give her directions or assistance on how to find this label in her phone’s email. Instead he goes into a spill about how he has nothing to do with that and that all they (UPS) does is ship the item. This went on over five minutes holding up the line. Would it have been so hard to take the time to show someone in their 80’s, what they should be looking for in their email and how to do it? Next issue, if a customer comes to the store with a 2nd day air label printed without a box, why can’t you give the customer the box themselves so that they can box it up themselves? I Instead, you want us to leave the package that needs to be shipped so that an employee can box it up? Why? Wouldn’t it be easier just to give the customer the box so that they can box it? Instead I was told customers are not allowed to box in store nor are we allowed to watch our items be boxed. So, I asked for a few boxes so that in the future I could box at home and was told you do not give out 2nd day air boxes.
  • CC
    Chandler
    Aug 14, 2025
    5.0
    Convenient location, friendly, knowledgeable staff, I've always had a quick and easy experience
  • MC
    Meow Chemy
    Aug 7, 2025
    5.0
    The young gentlemen behind the counter are always so patient, helpful and friendly. It's refreshing to see the younger generation not on their phones while they attend to customers. Very fast and clean store.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Jenkintown offer?

The UPS Store #3555 in Jenkintown offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #3555 located?

It is located at 201 York Rd, Ste 1, Jenkintown, PA 19046, near the intersection of York Rd and Summit Rd.