United States Postal Service

3.1
23 reviews

About

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Visit your local Post Office™ at 600 Penn Lincoln Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
600 Penn Lincoln Dr, Imperial, PA
15126, United States

Hours

Reviews

3.1
23 reviews
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  • LH
    Lynda Heinlein
    Oct 31, 2025
    5.0
    The Imperial post office is a very place to get stamps and send packages I have lived in Imperial for 41 years Everyone is nice
  • MD
    Mariah Dodd
    Sep 18, 2025
    1.0
    This post office has been completely unprofessional and lacks communication. My mailbox was broken by a carrier. (Not the issue but root of the big picture) We couldn’t get a hold of the post office about replacing the mailbox to a better location. As far as we were concerned it was okay (due to the city and the carriers word). The mailbox was originally placed on a different street than our actual address. No one contacts us to tell us it’s not okay. My mail is held “as customer request” for almost 3 weeks. Instead of “NMR (no mail receptacle)” We were confused why our mail was being held and labeled improperly. Finally after going to the post office numerous times and waiting for assistance to get no answers as well as calling over and over every day till someone would answer to get no answers. The post master finally calls to inform us we were wrong since we didn’t have her permission (we have no idea the rules. No one informed us of said rules) She was very rude and condescending. Told us our carrier doesn’t run that route even though I watched her drive by the new mailbox after coming out of the back street from my house. She doesn’t offer to just change our carrier or anything really. We apologized for not knowing the rules but we were stuck since no one would tell us anything and it had been 2 weeks since we had received any mail. We still don’t have any answers and at this point having to move the mailbox back to a street that’s not even our address and hope we can at least get our mail and our packages shoved back into the box to be ruined or them left in the middle of our driveway on the back of our house because they refuse to deliver to our porch where we tried to place the new mailbox.
  • AA
    Ash
    Mar 24, 2021
    4.0
    I've always had good service at the actual post office, but whoever is delivering mail to the Santiago area NEEDS TO CLOSE THE MAILBOXES PROPERLY!!!! My mailbox closes. I close it everytime I get my mail yet the next day there it is wide open and ALL OF MY MAIL IS WET! It's not just mine either. I see other mailboxes hanging wide open as well. This, to me, is unacceptable. I had a bill from the IRS that I could barely read because it was so wet!
  • MH
    Matt H
    Jan 22, 2019
    5.0
    This is a fantastic post office. The ladies at the front desk are extremely helpful and go the extra mile for their customers. I overheard one worker calling other USPS distribution centers looking for a wedding dress that had shipped from Europe, to make sure it got to the customer on time, EVEN THOUGH the customer ordered it last-minute. This place is nothing but courteous and good at their jobs.
  • JM
    Joshua Malsch
    Nov 30, 2015
    2.0
    Went in asking about a package that was supposed to be delivered to my house and never showed up the day It was supposed to. So i go up there and this black chick says I can't go look cause that would make me go look In the back. Sry I asked u to do ur job but that's y u get paid is to do ur job

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.