Staples

3.9
170 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Hershey, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
710 West Chocolate Avenue, Hershey, PA
17033, United States

Hours

Reviews

3.9
170 reviews
5 stars
101
4 stars
23
3 stars
11
2 stars
4
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of assistance.

Printing Services

Many customers experienced issues with the printing department, citing poor service and equipment problems.

Staff Knowledge

Several reviews highlight knowledgeable and helpful staff, particularly in tech and printing services.

Store Cleanliness

Some customers noted cleanliness and organization, while others reported dirty conditions.

Product Availability

Customers appreciated the variety of products available, although there were instances of discrepancies between online and in-store stock.
  • DC
    David Cavanaugh
    Dec 23, 2025
    1.0
    I sat in line waiting to make a purchase while the only cashier working spent her time assisting people with Amazon returns. I guess Amazon returns are keeping them in business and they no longer are concerned about their actual customers. I eventually walked out and left my items at the register.
  • DP
    Denise Pauls
    Dec 18, 2025
    5.0
    Update: I also want to thank Tina in Print and Marketing for her help on 1/9/2026 (it would not allow a new review, just an edit). Tina took her valuable time to help me get the prints I needed today. Thank you. I want to thank Ruby in the print area of the Hershey Staples for her help. I was having trouble printing what I needed in the size I needed for Christmas presents for two of my grandchildren. Ruby got me what I needed, perfectly sized. A huge THANK YOU to Ruby and the Staples team—I wouldn’t have been able to do it without you. I shop this staples frequently and everyone has always been helpful, but Ruby saved me….
  • AC
    Andi Lee Carter
    Dec 11, 2025
    5.0
    I like browsing real aisles sometimes as opposed to online shopping.
  • UP
    Umang Patel
    Nov 16, 2025
    4.0
    Christina was fantastic at the photo center. Came to print some color cards, and she made sure it printed as I expected, and fixed the size everything. Staples deserves people like her.
  • JC
    Janet Crabtree
    Nov 8, 2025
    1.0
    Terrible store. The floor was very dirty and it smelt bad. What’s even worse was the guy wearing black frame glasses working in the printing area was extremely unhelpful and rude. Not sure what kind of employee training allows them to talk to customers in that kind of attitude. Will never be back again.

Frequently Asked Questions About Staples

What services does Staples in Hershey, PA offer?

Staples provides printing, shipping, technology, travel, and recycling services along with office supplies and inspiration for working and learning.

What are the store hours for Staples in Hershey, PA?

Staples is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 6 PM.