Staples

3.9
167 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Hershey, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
710 West Chocolate Avenue, Hershey, PA
17033, United States

Hours

Reviews

3.9
167 reviews
5 stars
99
4 stars
23
3 stars
11
2 stars
4
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and friendly, while others are criticized for being rude and dismissive.

Printing Issues

Frequent complaints about printing services, including long wait times, technical problems, and poor customer support in the printing department.

Product Availability

Customers appreciate the variety of products available, but there are reports of discrepancies between online availability and in-store stock.

Store Cleanliness

The store is generally noted for being clean and well-organized, contributing to a positive shopping experience.

Staff Knowledge

Some employees are recognized for their knowledge and helpfulness, particularly in tech support and product selection.
  • UP
    Umang Patel
    Nov 16, 2025
    4.0
    Christina was fantastic at the photo center. Came to print some color cards, and she made sure it printed as I expected, and fixed the size everything. Staples deserves people like her.
  • JC
    Janet Crabtree
    Nov 8, 2025
    1.0
    Terrible store. The floor was very dirty and it smelt bad. What’s even worse was the guy wearing black frame glasses working in the printing area was extremely unhelpful and rude. Not sure what kind of employee training allows them to talk to customers in that kind of attitude. Will never be back again.
  • LK
    Lugene Keys
    Oct 23, 2025
    5.0
    Excellent printing service and helpful staff!
  • BC
    Brandon Cooper
    Oct 15, 2025
    1.0
    Previously I’ve stopped in just to print documents; the process was you’d email the attachment to Staples@printme.com. There would be a return email to print things out on the spot at store. This no longer sends a return to me to enter for printing, and I don’t know why. And there’s nothing in my junk mail. The answer I got from the associate was try to connect to our Wi-Fi, which doesn’t make sense because the mail has officially been sent to the proper Recipient. I tried to order a simple print online but the clerk said “sorry but we have until tomorrow to print this out for you”. It’s a simple print for a medical form for my son. No offer to escalate it or try to print it sooner. More of a scripted too bad so sad attitude. I used to go to Staples, but I cannot print anything unless it takes 24 hours. I have no more use for this place, bad service.
  • JS
    James Stough
    Oct 8, 2025
    5.0
    We went to Staples for a replacement coffee machine and found what we needed. The price on the shelf didn’t match the price on my email. The clerk gave me the discount price. Good deal.

Frequently Asked Questions About Staples

What services does Staples in Hershey, PA offer?

Staples provides printing, shipping, technology, travel, and recycling services along with office supplies and inspiration for working and learning.

What are the store hours for Staples in Hershey, PA?

Staples is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 6 PM.