With a focus on the community of small businesses and consumers, Staples in Hershey, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and dismissive.
Printing Services
The printing department received both positive and negative reviews, with some customers appreciating the assistance they received, while others faced issues with service and quality.
Store Cleanliness
Several reviews mentioned cleanliness issues in the store, with some customers noting dirty floors and unpleasant odors.
Product Availability
Customers generally found that the store had a good selection of products, but there were instances of miscommunication regarding item availability.
CJ
C J
Feb 16, 2026
2.0
Upon walking in the first door, you are met with random items that appear to be stored there. Walking into the store you are met with visibly dirty fidget toys on a cardboard display. The store is pretty creepy and uninviting-- it's quiet, set up so everything is way far back from the entrance and any employees. There is dirt, stains, old tape, dust, etc. everywhere. I asked about electronic recycling and was told I have to give them all my personal information and sign up for their club first (no). I went for an Amazon pickup and had to walk all the way to the very back wall. This store seems to have no business model. The manager clearly doesn't care either. What is this store's purpose?
RR
ryan rietheimer
Feb 13, 2026
1.0
The woman that works in the print services area is very rude. I’ve dealt with her twice. The first time she insinuated a customer was stupid (to the customer) and the second time when I asked her politely (excuse me ma’am, can I ask you a question) for assistance while she had no customers I was greeted with a huff and an eye roll.
KV
Kerianne Vergara
Feb 12, 2026
3.0
The staff here is generally knowledgeable and cordial and I’ve never had an issue finding the products I need, getting help finding something, or checking out. That said, The printing and copying center is wanting. I’ve had issues in the past when needing to make copies of a calendar grid on cardstock; all the copies came back slightly smudged and off-center rendering them unusable. Another time I requested back-to-front copies of ABC cards, but the wrong letters were on the reverse of their respective images. Fortunately, this issue was fixed at no further expense to me. Lastly, I find the pricing standards questionable. I was apparently incorrectly rung up for the lamination of a single print last week and was told the standard price is actually 50% more. However, I could have opted for a cheaper price if I left and came back for the print…which was already laminated and sitting in front of me. It’s stunning to me that the price for a single 8.5x11 print (not fifty or 100 copies) would cost that much more for immediate lamination when there’s no line or pressing jobs that would otherwise require me to come back for it. Since I don’t know of any alternative locations to get this work done, I’ll have to come back at some point for more services, but felt the need to express my disappointment regardless.
ER
Elizabeth Ramirez
Feb 12, 2026
1.0
Don’t be asking for help by the printer area, the old lady that works there will be rude and nasty
DD
Deniz
Feb 11, 2026
1.0
Not only do they not know anything but they also act unhelpful on purpose. Looked at me like I was asking for too much when I wanted to know where I can get my Amazon package
Staples carries major brands including Amazon, Avery, Dell, HP, Microsoft, Apple, Canon, Epson, and many more.
Can I recycle electronics and ink cartridges at Staples?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
Are there nearby UPS shipping services around Staples in Hershey?
Yes, there are several UPS-related points nearby including UPS Alliance Shipping Partner locations and UPS Access Point locations, making it convenient to send and receive packages.
What nearby hotels can I stay at when visiting Staples in Hershey?
Nearby hotels include Fairfield Inn & Suites by Marriott Hershey Chocolate Avenue, Super 8, and Tru by Hilton Hershey Chocolate Avenue providing comfortable accommodation options.
Are there any nearby places to eat or drink when visiting Staples?
Yes, nearby you can find The Beer Stop for beers, Hershey Italian Lodge for Italian and American cuisine, and Primanti Bros. for sandwiches and sports bar atmosphere.
Does Staples in Hershey have a convenient location near other services?
Staples is located near various services including hair salons like Holiday Hair and Cutting Edge Inc, fitness centers like Mary’s Health and Fitness, banks such as M&T Bank, and pharmacies like CVS Pharmacy.
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