Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4803 in Hellertown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Giant Grocery Store On 412 South.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
160 reviews
5 stars
86
4 stars
5
3 stars
4
2 stars
3
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and lack of professionalism.
Operational Issues
Customers frequently report problems with the store's hours, including early closures and understaffing, leading to long wait times and frustration.
Efficiency
Some customers appreciate the quick and efficient service, especially for simple tasks like returns, while others experience delays due to understaffing.
Staff Knowledge
There are instances of staff being knowledgeable and helpful, but also reports of staff being untrained or dismissive, impacting the overall customer experience.
Pricing Concerns
Customers express dissatisfaction with additional charges for services like taping packages, leading to perceptions of unfair pricing.
- BMBrenda Ivelisse Diaz Matos3 days ago5.0Representative are very friendly and helpful
- AMAnna McKinney4 days ago1.0I wish I could give zero stars. Came here just now to drop off an Amazon package for return. It was a large, heavy box (a high chair from our baby registry that we got a duplicate of). I am 24 weeks pregnant and when I went into the store, there were three employees that just stared at me and didn't help with the door at all. The front is glass so they definitely saw me coming. I greeted them saying "hello" with a smile and no one answered me. The front desk person asked me if I had the QR code, rushing me as soon as I put the package down. I said "I'm finding it." I did get a "have a nice day" very low as I received my recipt but overall this was a horrible experience and I won't ever be coming back. I will also go out of my way to use any other company than UPS for this one interaction. Train your people basic decency and customer service.
- BGB GarcsarNov 3, 20255.0Always pleasant and helpful. Never a bad experience at this location.
- KJKevin JohnsonOct 30, 20255.0Natasha had a line to the door and was absolutely killing it with returns. The world needs more people like her.
- ASAshley SmithOct 28, 20255.0Customer service was great, quick, and hassle-free. The store employee was very nice and welcoming too! Would definitely recommend.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Hellertown offer?
The UPS Store #4803 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #4803 located?
It is located at 1866 Leithsville Rd, Hellertown, PA 18055, next to Giant Grocery Store on 412 South.
What are the operating hours of The UPS Store in Hellertown?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 8:30 AM to 2:00 PM, and closed on Sundays. It also observes holiday closures on certain dates.
Can I use various payment methods at The UPS Store Hellertown?
Yes, the store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #4803 for inquiries?
You can call them at +1 610-838-8323 or email store4803@theupsstore.com.
Does The UPS Store offer special promotions or discounts?
Yes, The UPS Store has special offers and coupons available to help customers save.
What nearby places can I visit when I come to The UPS Store?
Nearby places include Designz23 (web design and advertising), Zipcode Realty LLC (real estate agents), and Shred Nations (shredding services), which could be useful for business needs around your visit.
Are there food options near The UPS Store in Hellertown?
Yes, you can find Subway and Jersey Mike's Subs nearby for sandwiches, as well as other eateries for a quick meal before or after your visit.
What other retail or service stores are close to The UPS Store?
Nearby you can find AT&T Store for mobile electronics, LA Nails and Holiday Hair for beauty services, Redbox for rentals, and Coinstar ATMs for cash needs.
Does The UPS Store in Hellertown provide mailbox services?
Yes, mailbox rentals are available for receiving mail and packages securely at the store.